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Please contact the business for updated hours/services due to the COVID-19 advisory.

The Best Water Damage Experts in the County

TRAINED AND CERTIFIED WATER DAMAGE EXPERTS

General Info

Serving Your Area* Call the Pros * 24 Hr Emergency Service* Immediate Response - Start to Finish* Residential - Commercial* From Homes to High Rises* Emergency Water Removal (Washing Machine Hoses Broken Pipes, Etc.)* Complete Structural Drying* Emergency Water Removal* Odor & Mildew Control* Board-Ups for Fire

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Extra Phones

North County Coastal: (760) 631-1440

TollFree: (800) 500-4044

Services/Products
Serving All of Southern California - San Diego, Temecula, Orange County, Long Beach, & South Bay Area - 24 Hour Emergency Flood Damage & Emergency Water Damage Service - Immediate Response - Complete Water Damage Restoration - Help with Flooded Home or Flooded Building - Let us dry your wet carpet sand floors - Call the Pros - Save up to $2500 off your Insurance Deductible - We work with all Insurance Companies - We Bill You Insurance Directly - Licensed and Insured - BBB Accredited Business * Slab Leaks/Drywall Repair - Emergency Furniture Pack-Ups * Damage Repair * We Bill your Insurance as a Courtesy to You;* We Can Restore Your Home or Business Like New * Years of Professional Service
Payment method
check, visa, mastercard, discover, atm, cash
Neighborhood
Peacock
Accreditation

ASCR International Member,BBB Member,General Contractors Lic. B751704,Member CF Institute

Categories
Plumbers, Carpet & Rug Cleaners, Cleaning Contractors, Disaster Recovery & Relief, Fire & Water Damage Restoration, Flood Control Equipment, Flooring Contractors, Mold Remediation, Water Damage Emergency Service, Water Damage Restoration
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Reviews

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Sandi R.

06/11/2020

Overall
Expertise
Professionalism
Promptness

Great Company! Awesome customer services. They answer there phone right away. Would recommend these guys.

ppm001

10/21/2009

Overall
Service and Care

We had the terrible misfortune of having a toilet valve explode and cause a flood in our home. The extent of the damage was 3 of 5 Bedrooms, 3 of 5 Bathrooms, Family, Dining and Living Room.

Upon discovery of this "lake", we called Central Flood. They came in and within 15 minutes began their cleanup efforts. They were not only thorough and technically excellent but there is something much more to this story.

We contacted our Insurance Company, and surprise! surprise!, they wanted to have their Flood Managment Company do the work. They brought a respresentative from their Flood Company along with an Agent. The Insurance company's Flood Managment began with the criticism of not trying to save the hardwood floor, yeh sure, underwater wood for 2 hours and one can save it? The Agent was a gem: first words were what wasn't to be covered. Next the Agent wanted to talk with us alone, so I listened in private talk about how we might, posssibly, maybe, have to pay if we did not use their people: no concern for our home or our obviously shaken emotional state not to mention our right to choose whoever we wished.

However, after the Agent recieved her "private" scare tactic session, I invited Central Flood for a private chat.

What a difference; they were most concerned with our emotional state and told us not to worry that they would make everything work out. The owner, Gene Willis, came out immediately from Oceanside, about 30 miles away, and gave us technical and emotional assurance that all would be well. That type of genuine concern and effort to help against the insurance company is, what made these emotional times bearable. Of course, all the while, the Agent is trying to scare the hell out of us to settle immediately and could careless about any type of empathy or sympathy.

Central Flood took over all of the Insurance issues and we didn't have to pay for anything; every time the Insurance Company would try to make us feel uncomfortable so as to settle, Central Flood stepped in and made sure that all of our Insurance rights were protected.In the end, Central Flood made our house whole again. They even paid for a brand new TV that was accidentally damage in the "pack out" : now that customer service and concern that is almost impossible to find in these times. If you have this type of misfortune, Central Flood will make you and your property whole again.

Phil Maiorca[I can be contacted at mmaiorca@cox.net for any other information that may be of interest.]