I am very impressed with this company. From the moment I walked in they were extremely friendly and helpful without feeling they were trying to force a sale on me. They have a large amount of inventory and were able to special order everything I needed that they did not have in stock. They were even cheaper than all the big box stores. I will now be buying all my saw blades and supplies here!!
This place is a rip-off! They had my nail gun for over a month, kept putting me off every time I checked on it, and ultimately couldn’t fix it. I finally went in there to get it back, it’s MISSING PARTS and they refused to give my $20 deposit back. I was totally ticked off at that point and let them know it. The owner proceeded to lecture me on how not to talk to his employees. Well, I have no respect for thieves. He did finally give me the $20 back and told me not to come back to the store. That won’t be a problem lol.
Glad to find a place to get my saw blades sharpened. Less than half the price of a new one, was just as sharp as new and quick turn around.
They fixed my nail gun on the spot when it broke down in the middle of the job. They had nail guns for rent and they could have said they couldn't do it then and made money off of the rental and the repair but they had the parts in stock and fixed it within an hour. GREAT service!!!
Don't ever rent anything from this place! Will never go back! The Old lady that says to be the manager is very rude and unprofessional! They made me pay for a machine that I wasn't able to use and returned it in 3 hrs since the job site was far away! They are not customer satisfying and worth trusty! I will find a better place that is willing to help their customers!
Avoid the quacks here, paid in advance to have my working saw looked at for replacing brushes, 2 weeks later I pick up saw with cord off and 4 screws missing when I go to put it back on, they said it needs a dis continued armiture to fix properly, but it has been working, now it's not.maybe they didnt know how to put back after loosing screws, maybe needed for another tool ? save you tools from the abortion doctor.
I have used Tool Doctor for many years with no problems. I work in and around the construction business with many equipment needs. I find that whether I need fasteners, tools or tool repair, Tool Doctor has exceeded my needs, and they go out of their way to help. I have many power tools of different types, it is convenient knowing that they are a authorized repair center for all the major and tool manufactures, and when a tool goes down for any reason they can provide parts, repair and warranty service.