What a pleasure to deal with such a professional team of people Christina is outstanding and handles any issue with courtesy and efficiency. We have used them for plumbing and for the installation of a gas pool heater and gas fireplace. Everyone is great and we highly recommend them for all services.
fast, efficient, knowledgable . and very polite and reasonableThank you...I would recommend these guys to anyone.... and will use them again if needed
The gentleman was nice, efficiant and fixed problem in under estimated time. Was happy with job, would use Strait again, estimate in price was higher then told. He brought a helper so charged extra, for a helper. The $70. initial charge went up to $105 due to that fact. Here 30 min. Judith Cameron, NE Ocala Fl.
The Job was done quick with no problems. The charges exceeded the estimate, and the older person, had an attitude and was rude to my tenants. Otherwise an apparent ok job.
I called after reading they offered emergency services after there was a pipe flooding my bathroom. I called at around 10:30 pm and a call center answered. This was truly an emergency and the nice lady at the call center assured me that they would call back ASAP. Needless to say they didn't call me at all until the next morning at 7:33. I called the number back and spoke to the receptionist asking her if they still offered 24 hour services. She said yes we do I said then why didn't anyone call me back? She just said she'd let them know and was the snottiest person ever she could have cared less. Even asking for my name I paused after giving my first and acted like one as stupid the way she said well, I need your last name too. So not only did no one come help me with my flooded bathroom I thought it might have just been a mistake but speaking to the woman who answered the phone made me realize that if they don't call back too bad attitude. I had some big jobs coming up in the villages and we were considering them for new businesses but you just lost out on that. I had someone finally get here within 30 mins of calling now that's customer service. I also work for a very established magazine here in town. I will be speaking about this at work.
OMG you should sooo use these guys. My septic had not been cleaned since 1990 hence 22 years ago. They came out immediately and did an awesome job. Do NOT call anyone else. These guys are reasonable, professional, and thorough. 5 stars