These guys did an excellent job on the sod for my front yard. They even fixed two of my broken sprinklers at no charge. They guarantee all their work and when you them someone actually calls you back. Very friendly guys that do terrific work.
These guys do a great job! I have used them on several projects and will use them in the future! Great prices, professional and customer satisfaction always!
Review dated Nov 6, 2017On Sep 28, 2017,we ordered and paid for a pallet + 50 sq ft of St. Augustine sod. Due to rain, it was not able to be delivered until Oct 10. The pallet was very unevenly stacked and not in a squared look normally seen. Many of the pieces needed to be trimmed as they were not cut straight, with one side being ragged and with no soil attached to the roots. This amounted to about 20% waste. The pieces had to be supported from the bottom when moving them from the pallet or they would tear apart. Pieces were not of even size and missing dirt which did not provide a flat lawn when completed. After 4 weeks, the sod is struggling to grow, it has pegged down but shows many brown leaves which I presume are dead. It has required more water due to the condition in which it was delivered. When I went back to Sod Central and spoke with Rebecca, manager, she showed us several pieces that they had to throw away from the same load and she told us that the sod had been cut too thin. We told her our concerns about the quality of the sod and what we could do if it did not grow. Although we had ordered extra for other repairs in the lawn, we were still short 10 pieces which Rebecca gave us at no charge. Rebecca stated that there was nothing she could do if the sod did not grow and that once the sod was delivered, they had to use it or deliver it. I requested to speak with Ken, the owner. She said she would have him call me. He never called. This sod should never have been delivered. I expressed my concern when it was delivered and was told that it would grow and they lay this quality of sod all the time. This was beyond disappointing and the poorest quality sod that I have ever experienced. Very poor customer service and I would not recommend this company. If you do buy from this company, you should inspect the sod before you pay and have it delivered. Do NOT preorder and pay in advance. Donn M
5/13/17 We bought all new sod from Sod Central and dealt with the Owner, Ken who was always very prompt for appointments, returning calls, fixing a few minor problems with our sprinklers. His team showed up with all the equipment to remove our old sod and level the yard -- they also fixed our existing sprinkler system and replace many of the old heads and some of the water lines. They finished the removal & leveling in one day, completely repaired our large sprinkler system in the same day and then installed all the sod the next day. We have called Ken a few times for advice on watering and fertilizing & he always returns out calls. We recently had a problem with a few of our sprinklers and called Ken and he promptly came and adjusted the heads that were out of place and replaced one head that the gears had gone bad -- He did not charge a service call nor did he charge for replacing the one bad head -- His price for the sod and initially repairing the entire sprinkler system was very reasonable -- We are able to give Sod Central a 5-Star Rating
Terrible!!! Do not use!They lie and don't show up when they say they will to fix a problem