Lee gives the best pedicure I've ever had in my 57yrs. His salon is clean, there's a relaxed atmosphere, and all his staff are friendly. He is always so obliging to take me on short notice. Love this place and highly recommend Ivy on nails and brows.
2192 E Silver Springs BlvdOcala, FL 34470
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I am here with my daughter right now and we came in for a pedicure (myself) and a full set (my daughter). My pedicure was seen to right away and my daughter was taken shortly thereafter to start her nails. In the middle of her nail service the man who was doing her nails walked away without explanation and left her to sit there. Two customers that came in well after us are being taken care of while she continues to sit. When I asked the male technician if someone was going to finish my daughter's nails he waved in the direction of someone who was doing another customer's nails. I have never been treated this way while paying for a service to be performed. Most staff members are extremely pleasant, but this man is beyond rude. Worst customer service experience ever!!!!! We will not be back!
I have been going here for 10 years I been to various nail salons and haven't found one that can come close to the work I have done from my nails, eye brows, toes, even bikini wax they do it all professionaly feeling comfortable and satisfied all at a reasonable price too. I would recommend this place to anyone don't take my word, come check it out for your self and you will not be disappointed.
Terrible customer service. Lady nice and does good job, the man is often rude and is not at all gentle. Service ok sometimes, terrible other times
I went to nail boutique and spa as a walk in for the first time about two months ago not knowing what to expect, but then my girl Milly called me over to her station because whoever booked an appointment with her didn't show up so i got lucky. Milly is very friendly, shes Hispanic so she speaks English, she educated me on things about nails that asian technicians would never tell you. When she was done with my nails i was shocked at how natural and beautiful they looked. It looked so good my mom started going to Milly and she loves her. Now my bestfriend is about to start seeing Milly. Last week i got a full set ombre pink and white and all my female patients love it. Milly is my new nail tech i will not be going to anyone else. If u ever go to nail boutique and spa book an appointment with Milly, you wont regret it.
Cheats. Rude. Unprofessional. DirtyThis place should be closed down, but they will just reopen under a different name. Research salons in area with better reviews.
I love going there! I've been going to them for a very long time... They have a very nice salon, they are friendly and professional..
Horrible customer service. Tina is extremely rude, had a 5 pm appointment, which I had made early morning. When I walked in she didn't even remember I had an appointment and began speaking in her native language, laughing and ridiculing me in front of the other customers. Called the Manager and he told me if I was not satifisfied with their service to go and try another hair salon. WOW!
My family has patronized Lovely Nails since they first opened but, will no longer do so due to their sheer lack of professionalism and inability to deliver great customer service. I waited for nearly two hours to have my nails done only to have the manicurist take another customer who walked through the door complaining of their shoddy workmanship. Well to suffice to say it was truly a blessing in disguise because I ended up going to Leon Nails. The staff at Leon's is EVERYTHING that LOVELY NAILS IS NOT. They are very professional & provide excellent customer service. The atmosphere is relaxing and not filled with loud banter unlike Lovely Nails. Avoid wasting your money & time with Lovely Nails by driving a few blocks to LEON NAILS THE BEST IN THE SHORES.
I visited this salon for a pedicure. The service was terrible. The tech was on her phone and had me waiting for over 15 minutes. When she did get around to starting my pedi she was not thorough. She was more interested in answering and talking on her phone while doing my pedi. Then when I paid she was looking at my receipt to see if I left her a tip. Those $23 for my pedi was her tip and she did not deserve that. I will not go back. Note: I only stayed because I was with someone else who was getting a pedi as well. The tech doing mine finished with me before the person I was with was done with their pedi and she started well after them.