Overcharges on a regular basis. Performed a service that from my research they knew would not be paid for by insurance and was not Medicare approved. When questioned they refused to reduce the charge and threatened to ruin my credit if I did not pay in full. The charge was only $49.00 too small to fight to large not to hurt.
Very professional staff and Doctors. Dr Polack is best eye surgeon. He takes time to answer questions and concerns. He calls you after surgery to see how you are doing. His staff are great too. I was nervous with my first cataract surgery and appreciated the quietness in operating room - he does not chat with OR staff and I was put at ease right away. Highly recommend Dr Polack.
Very professional, caring staff and DoctorsDr Polack is best eye surgeon- very competent, takes time to answer all your questions and puts you at ease. Calls you after surgery to see how you are doing.
Very thorough exam, explanation of treatment options, and follow up after cataract surgery. His office staff are excellent!
What a great experience, from the smile at the front desk, to the informative insurance staff making sure I was aware of my benefits, medical technicians with helpful knowledge and a Dr. that really cared about me as a patient. I would recommend this office...And the best thing I never had to wait they were on time and saw me promptly. What a well run organization.
I developed a red eye with a high sensitivity to light out of no where and visited this office on Monday&Thursday and stil had no relief from the 2 drops I was prescribed. By Saturday I was in extreme pain and called in tears asking for an alternate drop. I was scolded for not being able to make it in the office on Friday and was told if I had to see the doc after hours I would have to pay out of pocket even though I have insurance and wouldn't call in a different drop for me. Horrible place !