TERRIBLE SERVICE !!!!!! They called to say my item was ready and that they were open until 9pm for pick up... I arrived at 7pm and they were CLOSED DOWN for the night. No note. No call. Nothing. I finally drove all the way to the store again and the owner and his clerk were rude to me. They acted as if I was wrong for being upset that they closed for the night early. They offered no appology at all.... I own a small business and I would NEVER treat a customer like this..... I will report this business to EVERY review website I possibly can,..... Horrible horrible service .
5445 SE 111th StBelleview, FL 34420
From Business: Gold, Silver & Vintage Great Costume Jewelry & Repair
I highly reccomend Jim for anything you made need done to your jewerly! He went above and beyond to make me happy. At first he downsized my wedding band and engagement ring that was purchased from zales and it turned out to be too small. He took it back the next day and made the Rings a little bigger to fit my finger better! I will always use his business! Thank you Jim!
Took a brand new ring wrap purchased at Zales in for customizing and sizing Existing ring was modified to match the new ring. Lasted 1 week and my wife's solitaire diamond fell out. Jim, the jeweler and person who worked on this refused to share any responsibility for the loss. I did not ask for him to take all the responsibility, but to share it since he modified the ring. He refused to offer any assistance, and denied any responsibility even though he did the work. I would not take anything to them in the Paddock Mall that has any value to you, because if something happens it will certainly not be his problem. A judge will decide now what happens from here.