Took my wife there for a spinal injection. They wanted payment up front for the procedure, delayed admission until they got it. They offered a 20% discount if paid by credit card now. They doubled the actual patient responsibility (supposed to have gotten this from Insurance company) , but word to the wise, I NEVER got the 20%. And the procedure was 3 hours late, because the Doctor went on to the next Patient, because he didn't want to waste his time. The whole experience was turn off. Took months to get any money back, when I asked to get an itemized bill, they sent one $1700.+ more than the one they sent to the insurance Co. All I got was double talk about the 20%, even though I had the receipt with the 20% spelled out. After hours on the phone with the billing dept., just a waist of time. They kept my money from January till April , never paid any interest, never paid the 20%. We will never go back there!! Definitely a for “PROFIT” hospital.
This er is the worst in florida, somone was shot in the facility today and it took me hours before seeing my pregnant wife, eventually she was finally released at 12am. Worst experience and i will never be a patient here again. Very disrespectfull staff!!!!!
Our first visit to this hospital went so well, we wanted to leave a review. We were picked up in the parking lot and driven to the ER entrance in a golf cart. We checked in, electronically at the ER desk. My husband, who was the patient,had his vitals taken, then was taken for a CAT scan, returned by wheelchair to the ER waiting room. Then taken back for a exam. He came back to the waiting room for the 30 minutes it took for the CAT scan to be developed, we were taken back to see a Physician assistant who then had the results and medical advise was given and we were on our way. Total time in ER was 2 hours. There was a steady flow of people and everyone was treated expeditiously. I liked staying in the lobby instead of waiting in a exam room. We had a tv to watch and the time spent was not so terrible. Our visit time was mid week, mid day.
Excellent, very private setting. No one but the doctor and you. Got my recommendation after a thorough exam. Thanks!
Went in this hospital dragging my right leg, severe pain from a past spinal fusion. Gave me a cat scan. Then they said the Dr. didn't put any notes on the report. Sent me on my way. Returned the next day with unable to barley walk. When asked for a wheelchair to get out of the car, the nurse sarcasticly asked me how I got in the car! Nurses /staff were unprofessional, rude, insecure, uncaring, no empathy, no compassion, I never did see a Doctor, or talk to one. Couldn't order a MRI because they said it wasn't a emergency! Discharged me. God help anyone that goes to Ocala Reginal and West Marion.
I am not a fan of Ocala area hospitals but this one is my favorite. I rather go here then to Monroe or Ocala Regional. I went in 09 when I was pregnant with my daughter, whom I had a complicated pregnancy with. First time I needed medical care I went to Monroe and they straight out told me I wasn't pregnant. Well I am very sick when I am pregnant. I then went to this one, they did the tests needed. Told me that my bleeding was pretty common seeing it wasnt much. I thought I was having a miscarriage since I had before. They listened to her heartbeat and her vitals reassured me she was fine. I later had a healthy baby girl.
Even if you get ultrasounds at your doctors, going to Lucy truly is a new exciting experience! Definently all soon to be moms need to go!!!
Lucy was a fabulous sonographer who's skill showed in every capture and measurement. She gently and effectively repositioned our daughter until she got just the right angle. We wanted one last peek to get through the final month and half and wow did we ever get a peek. Just like we were looking through a window into the womb.
Nice staff. Great experience. Thank you!
The staff was really friendly here. Had a great experience.