WOW... Completely appalled been doing business with this company for 13 years and got treated (not the first time ) Like my business means nothing to them! Very unprofessional staff with customer service ... Acted like their service is the best around and they don’t have Competition ! I am in the customer service business and Marion County and I have customers asked me all the time who do I recommend for garbage pick up ? My recommendations for Waste Pro are done ! I Really wish the owners of this company or investors would wake up and see why there business has not increased dramatically According to the population here in Marion County ... My unbiased review should be taken seriously as This is a ” CORPORATE NIGHTMARE”.
2131 N Magnolia AveOcala, FL 34475
From Business: Affordable Aluminum Specialist Inc. proudly serves Ocala, FL and the surrounding areas with quality aluminum work. For years, we've helped hundreds of homes, busi…
I have had to call Advanced Disposal 3 times because they didn't pick up my trash. They picked it up one time on the day I called and twice they told me I had to wait until the next pick-up. They don't seem to care about their customers
Please, Do Yourself a BIG favor...DO NOT get yourself involve with this company!!! You will regret it for a long time.When we had Advanced Disposal of Ocala as our garbage company, the service was awful, the trucks kept breaking down so pick up was delay a day or two at least once a month.When they collected recyclables, THAT truck use to break down a lot too, and the they would just dump the recyclables in the regular truck after we took the time to separate them. (I have video of this happening).When I finally got fed up and cancelled, Advanced Disposal of Ocala kept Charging me for services not provided and now has some debt collector calling every day.So AVIOD AT ALL COST!!!
Worst customer service ever. Been trying to sign up for 2 weeks for service. I call and am told that they don't service my area that has 8 other homes that are direct neighbors with their service. Then when I ask to speak with someone else they just put me over to a full mailbox that automatically hangs up on you. Glad that they didn't want my money because if their pickups are as bad as their CSRs, citrus county is going to look like a land fill.
I,ve had trouble with pickups in the past and they always had an excuse. No pickup again this week. I called, was put on hold and eventually they disconnected me. I called back and had to leave a message with the "no" customer service dept.
I've been with this service since 2003. Several times they did not pick up because my cans were not close enough to the street. They would literally not step three steps to get my cans. I called to complain and they were rude about it. I reluctantly stayed with them and the service just got worse. When they stopped picking up again I called and the woman said I was in collections over $60.00. Since the bill is quarterly I was very confused. She was so rude to me. I could not believe this is how they treat a customer of 14 years over such a small amount of money. Customer loyalty means nothing anymore. I have decided to go with a different company. The company my neighbor uses picks up anything regularly without problems.
Great customer service. Guys are always nice and professional. It's a pleasure talking to their office staff.
Avoid these people at all cost. You'll call to cancel service because they destroy your garbage cans, pay what you owe for the gap between quarters, and they'll claim they've cancelled your service. Then you'll receive collection notices in the mail. You'll call back, and they will assure you that your service has been cancelled and that your balance is zero. You'll still receive collection notice. Repeat this five times. Complete nightmare. Go with Florida Express Environmental if you can.
Do not pay for them. They waste your time and money. They don't pick up trash even after multiple phone calls daily and they say they have "noted" for the garbage truck to get it..... 5th day in a row my trash is still sitting outside.
I don't usually leave a review but I was so pleased with my service lately and especially this morning I really must give credit where it is due. I moved into my new house 2 months ago after moving in I realized the old tenant left a bunch of garbage in garage I started my service and put all the garbage from garage out it was more then the 5 bags but they took it all. Then all my moving boxes and to top it off this morning really impressed me allot I came home late last night so I threw some big boxes out my tree and the bags of garbage they took the time to put it all in the truck thank you waste pro for going above and beyond. One really happy customer ����