What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
2220 San Pablo AveBerkeley, CA 94702
I'm a relative newcomer to the world of Volvos, and finding a good mechanic for my 850 was important. I've been going to Ackerman's for almost 2 ye…
3421 Kerner BlvdSan Rafael, CA 94901
1021 Valencia StSan Francisco, CA 94110
my check engine light went on and i took my car in to sf autoworks. they read the code and told me what it was for no charge (other places charge at…
Serving the Oakland Area.
Good Customer service, Art was very helpful.... Give them a try....
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
They have very good service i love this.
The owner was cordial and friendly. My car was serviced in a timely manner and is running great.
Every time I come here, I get amazing customer service. Thanks for being s great business in my community!
Benson Tire & Auto is my neighborhood tire and auto repair place. I've been going there for years. The employees have become friends and business associates. In today's world, its sometimes hard to trust mechanics. I feel fortunate that I have a team of experts that will never steer me wrong.
I appreciate their thorough diagnostic and calling me to give me a quote before working on the car. They're a first come, first serve basis so when I drop my car off at 8:00 am, I give them plenty of time to work on my car. They're perfect for when you're at work and they're conveniently located near downtown Oakland and Lake Merritt so you have time to run errands while you wait.
As all of us Oaklanders know, the potholes in the street are getting worse and worse by the minute...I just returned from Mexico and the streets there are in better condition! Having just suffered a flat tire, I brought my car in to Benson to have my very flat tire fixed...Aha, this will be the real test...But alas, they truly are the best. My tire was removed from my trunk, I was asked if I wanted to wait or come back...I chose the latter...when I returned (within 2 hours), the tire was fixed, put back on my car in no time flat (excuse the pun), and I was given a beautiful copper "moscow mule" mug (since they didn't have them when I purchased the tires six months ago). The service was complimentary and a tip refused. So there you have it...a true testament on GREAT SERVICE! Thanks Benson, you have a customer for life!
A huge, warm thank you to Gary and the mechanics from Benson Tire & Auto Service, who are all solely responsible for the success of my first emergency roadside service for this new year. I had a flat tire that needed to be either replaced or repaired--unfortunately, it had to be replaced. Gary is so extraordinarily helpful, quick, kind and friendly. Throughout the entire service, he and the others at the shop provided an overall excellent experience for my fiancé and myself. Our new favorite neighborhood tire shop, just down the block!
I was in a serious pickle when I got in my car to drive cross country to go home to Chicago, and my left blinker was dead. Dead, dead. Usually I would do the research and try and replace it myself, but as I had my car all packed up and was supposed to be driving to death valley at that very moment, I was up a creek. The great folks at Benson's got me in right away when they heard my situation, and managed to pull some strings to get the part in under an hour. Overall I spent about two hours, and quite a bit of money (which is why I try and do it myself) but if they hadn't gone out of their way, I would have been out hundreds of dollars more on my hotels and driving very late at night.
Alright I did not get serious repairs here so I cannot speak to that but I can say that Gary is the nicest guy ever. The day before a road trip my tire pressure light came on and I have no idea how to put air in my tires. Rolled up to this place and Gary fixed my tire pressure and refilled my windshield wiper fluid FOR FREE. Gary is the best.
Those guys are fast and reliable .I call them for alignment, in 10 minutes they sign me in and start working on it. The price was reasonable and they were nice and honest .Recommended !
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.