Bay City Chevrolet
3093 Broadway, Oakland, CA 94611
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This is the first time I have ever dealt with an official reputable dealership. I had such a great experience here! These guys really take the time to explain things to you and they do their best to accommodate to one's wants and needs. I call my new car the "pimp" car because it has all these wonderful features... Not to mention the added back-up sensors and window tints. My old car was 12 years old and it was time to lay her to rest. I love my new Chevy and I am finally driving around in style! Overall, I am happy with the service and I have already recommended them to folks. Keep up the good work Bay City!! You're awesome!!
Ok so I was a bit sceptical with the Reviews. But I thought I wanted to check it out.
It was pretty painless and easy. Corey looked after me. Listened to what I was saying. And I'm the end I got what I wanted. The place is renovated, and everyone was very pleasant. I am a happy girl...I believe they have new staff working there, and they seem to know what they are doing.
They are rude and disrespectful, someone of their employee need to be trained, and then re-trained on how to deal with customers. It is never ok, for any of their staff to call a customer the "B" word either in their faces or just out of ear shot(or so they thought). Please, think twice before doing business with them, they are in the business of conducting "deals" at the expense of the dignity of the same people they wish t serve. I hope you find this useful.
Hiya, I am really sorry that you were treated like this. We no longer have people working for us that are like that. We have listened, and have wonderfull staff working here at BAY CITY CHEVROLET. Please contact me on 510 846 4496 or send me an email at Rose@baycityautogroup.com. I am the Customer Relations Manager, and I want to make sure that all of the customers that come to bay city chevrolet are 100% satisfied with their expereince. I cant take back what has happened. But i do respect and understand how you would have felt. I hope to hear from you. Cheers Rose
02/01/2012Provided by Citysearch -
I wanted to buy a second hand car for my eighteen year old son. So I went to Bay City GM to find a suitable car. Their sales guy Tony showed me a huge range of pre-used cars. He helped me to sort between lots of cars. I chose a Cadillac. The car is in pretty good condition. It was definitely a good deal. Thank you so much for helping me out with the car.
The worst customer service ever Homer Ratcliif talks to his customers and employees with no respect he cusses and makes threats towards customers...He's a dirty financing sales person and has over 10 cars out without banks assigned and he tells customer business to other customers dont go there or u will be disappointed I learned the hard way...