They are total idots! Told them I have a coupon and they didn't ask for it and charged me regular price. Went down and the guy told me I should of given it to the lady. I told her I told her about it when I ordered and she was supposed to ask for it and didn't, and I just forgot to give it to her cause she didn't ask for it. He refused to give me my money back and told me to take it and use it another time! (IT EXPIRES TODAY) This place always gives me a hard time. Its either they are out of something or its BAD customer service. Normal ppl would just say I apologize and we would happily deduct it and give your money back! But, they but the blame on me, cause I didn't give it to her eventhough I already mentioned it. His damn worker was supposed to ask for it!!!! IDIOTS!!! NEVER, NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!! PISSED OFF! (only gave it a star cause it requires me to give one...other than that...would never give a star to this place!!!!)
I had to at lwast give it one star, I would have given them zero. Went here tonight, ordered an large caramel iced latte...first of all, they need to understand english better...pulled up to the window, there was an older indian male I presume, who tried handing me an iced coffee...after telling him it was supposed to be an iced latte, he argued the point with me, got angry, muttered some swear words, while giving me dirty looks. Paid with a 20 dollar bill, and got handed back my change in nothing but singles. The iced latte doesn't even taste like any I've had. They don't knwo the value of a customer obviously, never going here again. Will report to corporate as well.