What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
92 Michigan AveFort Campbell, KY 42223
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
These guys are awesome! Family owned business, I've known these guys for years and are very quick! This is the ONLY place I go for used/new tires or rims!!! Very polite!!!Keep up the excellent work!Buccellato
DON'T WASTE YOUR TIME HERE. THESE BASTARDS ARE RUDE. THEY SOLD ME A BAD TIRE AND SWORE IT WAS GOOD. HAD THE TIRE 2 DAYS AND IT WENT FLAT. COST 65 DOLLARS AND THE TIRE WAS FROM 2010 . THEY WILL SELL YOU A DREAM. DUCK THESE RACIST BASTARDS. YOUR BEST OPTION IS DISCOUNT TIRES .
This place is garbage they have no respect for military!!i ordered a rim from them and when they didn't deliver a week later I asked for my money back back and they refuse. The owner called me a moron and an idiot I wouldn't recommend them to anyone especially soldiers
I love the guys at Ricks, they come all the way out to Dover TN to pick up my huge F250 Deizel, they've been here 4 or 5 times, more recently, and always are nice, respectful, very careful with my big truck, take it to my repair guys, etc. Sometimes they are slow getting all the way out here, but who cares, and for those of you that don't have tow insurance on your policy what you pay Rick's or anyone else is your own fault, not that companies. I get free towing :) USAA all the way. Thanks Ricks!
This is the most saddest excuse for a towing company. If I could I'd give this awful place, 0 stars and shut this scamming company down. On 3-4-15, my brother and sister got into a car wreck right near them, maybe 30ft away. And yet they had the odassit to charger my parents $400, who in thier right minds pays $400 for simply towing it 30ft back?!? They gave a pathetic excuse to why we had to pay that much, thier reason was 'it was a police call'. That has nothing to do with why they charged that much. Luckly my dad was able to talk the guy down by $100. $300 does not sound like a reasonable price to pay for a 30ft tow. If you want to call a towing company, just don't chose this one.
Sorry to Say - do not use this company for any reason - fast to respond however scammed our son out of an additional $125 from what was quoted. I am reporting this company to the base security officer and request they are put on the Banned List so no other soldier and their family will get taken by this company!
if there were an option for zero stars that would be it.... The worst experience ever. after the talked my husband into letting them work on the vehicle instead of sears they never even worked on our car.. it sat in their lot all day and when we paid them to tow to sears again they came up with every excuse in the book why they couldnt tow it. they were on their way back from nashville...they were having trouble with their brakes....they were having trouble with their turn signals....then they just stopped answering all together. we already paid them to tow it. my husband then told them when they finally answered that he wanted a refund and to take it off and he would come tow it himself...he went at 9 pm to tow it with a friends truck and our van was sitting there unlocked with all our luggage in it and the keys were locked in the wrecker... the next day we called a new tow company to get it from their lot and it was no longer their after we told them we no longer wanted them to tow it bc they were screwing us over. The worst company ever and we will be doing all we can to get them blacklisted
my car has broke down at 2 in the morning I called tanks mobile auto to come out and check it out and tell me what was wrong with it.he found the problem with no issues he was there probably 25-30 minutes and told me exactly what was wrong with my carI paid him $40and he even gave me a ride home which was in Spring Hill Tennessee the next dayhe picked my car up for me fixed it and brought it to mehis total bill was 160 dollars.that was with parts and everythingI gladly paid him $160 plus I also gave him another hundred for his time and effort I would gladly recommend tanks mobile auto to anyone he is a very fair guy and very trustworthyI am a single mother off for boys and I greatly appreciate him helping me in my time of need
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.