The January 2017 To-Do List »
The holiday festivities are over, but January doesn't have to be a drag. It's actually the best time to finish projects and organize your life – all while having a little fun.
330 1st Capitol Dr Ste 470Saint Charles, MO 63301
The holiday festivities are over, but January doesn't have to be a drag. It's actually the best time to finish projects and organize your life – all while having a little fun.
My wife went to the emergency room last night for an infected foot. The nurse put an IV into her arm but she never made an attempt to remove her IV even after discharge. My wife was in alot of pain & didn't notice it was left in her arm partially due to the fact that they have no compassion for people in pain & assume everyone is a drug addict without even performing a drug test. The nurses seem like their the ones who take the patients medication as they look high themselves.
The health care industry in the U.S. is driven wholly by greed, with the actual health of the U.S. citizens being the lowest priority, and only the rich getting decent health care. She is the perfect example of this problem, all greed instead of patient care.
"Hi, how are you doing"..."Tammy...HI" but before I could even say anything since I am still getting into the hallway and making sure I don't hit her with my stuff or slip since I am looking down she then suddenly says "YOU CAN LEAVE!" I said "what?" She said I & tha!now! At this point I am totally in shock & freaking out-for a slight moment thinking i'm on one of those candid camera shows but she was YELLING at me. I said-I am not going ANYWHERE until I speak to Dr. Zehnder! He then comes out & now all hell breaks loose w/ his nurse...He ask me what is going on this morning so CALMLY because I am in dire pain & drastically NEED him to treat me so no matter what this lady's problem is I need him & start telling him everything. I said it all started yesterday when I tried to make the online appt & via phone, I start telling him the story about how I was treated by the older nurse & how they weren't there at first & I thought I wasn't even going to get in since nobody told me anything...THE WHOLE time yes THE WHOLE time HIS nurse said to THE DR. that "WE ARE NOT TREATING HER" and "I AM CALLING SECURITY yes I said SECURITY"! I am dumbfounded by the behavior of his nurse & her horrible unprofessional attitude. I start to explain to the dr. again that his dad had treated me for all my back/neck issues but this was a issue I had w/ Dr. Spitzfadden, as I am telling him my history (in the hallway between medical rooms for ANYONE to hear-thinking that violates my HEPA protection in someway) His nurse has then gall to say I have only been there ONCE! I've been going there for YEARS w/ him being my 3rd DR.! He then scuttles me into the 1st medical room, keeps the door opens & argues w/ his nurse that everybody needs to "Reset" SHE continues to tell him it's either ME OR HER & that she REFUSES to treat me (I am assuming with blood pressure test, temp, etc) Finally I get it out to him that I believe I have a problem with the muscle in my foot or twisted ankle or something. He BARELY looked at my foot, asked me where it hurt and if I wanted the same treatment w/ the injection they shoot in your heel & that's it. While all this is going on...here is where I lose it...HIS NURSE SAID THIS IS EXACTLY WHY WE NEED TO STOP TREATING HOOSIERS like her! I was now livid. I told the doctor to tell his father when he got back from vacation that I will no longer need his services & HOW DARE she call me a HOOSIER...I make 6 figures a yr & that his nurse is a "B***H" as well as the rest of their staff in front & now I have had it & will be making reports to every single site I can as well as calling the director of the board for their facility over this entire event. I never felt so OFFENDED & mistreated by MEDICAL PERSONELL in my life.
HORRIBLE experience-Bellevue location (I have seen Dr. Spitzfadden, K. Zehnder & today his son S. Zehnder for about 7 yrs now) Dr. Spitzfadden treated me for plantar fasciitis (for all who have had it you know it is unbearable pain in the arch/heel of your foot) so for the past 2 days I have used a cane & got a 911 appt made for this morning at 7:30AM. Background info: I filled out the appt sheet on their website (nothing came of it) then I called & was put into a voice mail system (8:35AM) at 9:35AM I get a callback where we got a appt made & promised my xray results would be able to be picked up as well so I could bring them to my other dr...I arrived at 7AM but there office was dark & locked so I went next door & they said they don't open until 8:30AM-I then call the exchange # to make sure they REALLY had me in for a 7:30AM appt...around 7:08AM a nurse goes into the office while I am still on the phone w/ the exchange so PHEW I do have a appt. I walk in & knowing that it is a new year I already have my drivers lic/insurance/co-pay ready so that I can give them all of it & fill out the paperwork that they ALWAYS make you do if you haven't seen them in awhile. I rudely get told to have a seat that I won't be called upon until about 15 mins before my appt...Ummm it's not pretty close to that time but I have a seat anyway where I am ignored. An elderly gentleman shows up at 7:30AM & a different nurse starts to process HIM as soon as he gets to the window I am thinking to myself "WHAT THE HELL?" so I get my cane/stand in pain/hobble up to the desk & tell the gentleman that's standing there "Well I've been here since 7:08AM & told to have a seat & didn't even get to sign in so I guess I will sign in right behind you"-knowing the nurse will realize they have ignored me at this point. She then asked for my info OF COURSE & then tells me to fill out a novel of paperwork that I could have had done by now & took my id's (time 7:43AM) I call my boss to let her know that even though I got there really early they are obviously not going to get me started at my proper time & I am going to be later than expected. So I go back & still sit...more people come in...another lady goes right up to get processed & then the guy who was there at 7:30AM goes & gets called in to see his dr. & I give myself one of those "ugh" sighs (now that my appt is really starting late) the nurse taking him back suddenly yells across the room to ME that his appt is w/ another dr. & "I said "OK GREAT" (thinking to myself OMG how embarrassing) that she just did that with other clients in there w/ me. Finally I hear my name called behind me...I gather my purse/coat/cane and as I am struggling to get through the door the nurse she says to me
I was a patient of Stanton for 16 years. Since I rarely get sick I don't see her often. I am currently having a medical emergency where I've been hospitalized twice. I've been reporting her as my PCP. I was told to schedule an appointment with her for blood work only to be told that I was dropped as her patient, would have to be added as new and she couldn't see me as a "new patient" until April 3rd. I've enjoyed having her as a physician, her staff not so much. When I tried to explain the urgency the secretary couldn't be bothered. Completely disappointed, I DO NOT RECOMMEND ANYONE SEEING HER AS A NEW PATIENT OR HAVING HER AS A PCP IF YOU DONT SEE HER AT LEAST TWICE A YEAR.
I began receiving services from Women's Health Care, Inc in April of 2013. I was diagnosed shortly after with cervical cancer and was informed that it would be in my best interest to have a leep procedure performed to remove the existing cancerous tissue. I had the procedure preformed as an outpatient service at St. Luke's Hospital in May of 2013. After surgery I was instructed to come back in 6 months to have a follow-up to ensure the cancer was completely removed. A few weeks after my surgery was completed I received a letter from the insurance company denying payment for the services, as they considered this a preexisting condition. I began receiving substantial invoices from the health care providers whom preformed the procedure. One of which was Women's Health Care, Inc. I called the billing department to make arrgements for monthly payments and explained that I was a single mother who was completing a graduate/internship program and could only afford minimal payments. The individual was very rude and inconsiderate of my circumstances and informed me that I would have to pay much more than I could currently afford. Within a few weeks I made the payment they required which was above my means. However I could not afford the next months payment they required, so because I didn't pay the expected amount I began receiving invoices and letters informing me that if the bill was not paid in full I would be sent to collections. I tried several times to call and make payments over the phone for less amounts than they required however no one would return my phone calls. In addition I needed to seek services from their office and again experienced the same situation...no return call to schedule an appointment. I had to seek services through my primary care doctor to obtain treatment of women health related issues. I received a call in October from my gynocologist asking why I had not come in for the 6 month check-up and I proceeded to explain that I could not afford the services and that I was currently trying to pay off the debt to her office for the previous procedure. She informed me that it was unfortunate the insurance wouldn't cover the expenses and expressed the urgency of me needing a follow-up appointment however she would be unable to assist me further and hoped the best for my health. I then received a certified letter informing me that Women's Health Care, Inc. would no longer provide me with services and i would need to seek another provider within 30 days of the dated letter. I then received a certified letter informing me that I was turned into a collection agency to collect the remaining $361.00 balance on my account. In the end the lesson I have learned is that healthcare is no longer about providing services to ensure the health and well-being of individuals its about collecting their money promptly for the services they feel are necessary. This has been a very disheartening experience because I also am a healthcare provider and know the importance of proactive and preventative healthcare. I would think twice about seeking services from this provider because they don't really care about your health and well-being and will discard you unless your paid in full!
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.