I went in expecting nothing but cowboy boots and horseshoes but I was quickly surprised with the raging homosexual activity and foreigners crowding the restaurant. The atmosphere was amazing from the Beach Boys playlist to the pink under glow lights flowing from the bar counter top. The best touch was the assless chaps worn by the waiter.
I had a $20 Groupon so I thought I'd give them a try. Very good food, clean buffet bar, a large variety of food choices and excellent service. I m…
It took 30 minutes to get our food. The cook was in plain clothes and I saw him smoking out in the parking lot. No one checked on us as we waited. No one working here wants to work here. I'd fire the night crew
THIS WAS MY FAVORITE PLACE TO EAT UNTIL LAST NIGHT. DIDN'T EVEN HAVE A WAIT, WHICH WAS SHOCKING, ASCEND STILL HAD TERRIBLE IMPOLIRRE SERVICE. WILL NOT EVER EAT THERE AGAIN AT THAT LOCATION. Have been eating here since they opened in.early 2000's. I have never been humiliated, treated so terrible, and HAVE NEVER felt like I felt last night. There was no wait which is unusual for them, I had terrible service, good food as usual, because that was my favorite place to eat until then. There was a misunderstanding, I had two separate checks art my table, I left cash, tip, and change on table. Waited a while, and no one came to pick it up. The other couple, had got confused thinking the one had paid, and since it took forever, he thought it was taken care of. I had too pay for my bill twice cause I thought I could get it settled. The first manager, said aggie witnessed the"essay", server, and saw no money. Only two quarters and one dollar. Which the server was walking out if kitchen as I was leaving so there was no way she could've witnessed everything. Plus the manager said she did to. Then she decided to hang up on me because it's Valentine's day, they were busy, and all I needed was another number, name, or a better time to call. I returned call, talked to another manager, who now also says she witnessed it. I asked for a District manager, she got him on phone and said they weren't worried about it because the other party paid for both checks. Which I ended paying twice. I've never been so humiliated or ever have service like that. They were very unprofessional, rude, and have no customer service training. If you choose to eat at that place, make sue you hand the server you're money yourself, and don't leave cash on table
Worst ever ordered online at 3:40 got there at 4:00 left at 4:30 no sorry for the wait nothing. Last time I order from there
even if you call and make a reservation, you will wait and wait. They have skipped over us and just called people who walked in. it happened 2 times, so their reservation system doesn't work. The food is good.
This BWW had a lot of problems since they moved to their new location. I have talked to the managers a couple of times and the entire management staff was let go and replaced with an amazing lineup. The other day the manager brought out my to go order and showed me. He was like I don't think there's enough sauce on these so he respun them and gave me a few extra pieces for the wait. He explained how bad the previous managers and what they were doing to fix it. I would say try this BWW one more time before you write them off. a complete 180 turn around.
Super nice staff. Cheaper than buffalo wild wings. Way better fries. You'd be crazy to get wings from anywhere else!
I really had high hopes for this restaurant, but it really wasn’t worth the money. They had good stuff on the menu, but half of my party received incorrect or incomplete orders. Plus, it was extremely cold in there…I don’t think the A/C should be on full-blast at the end of October.