Caution when eating here!Ordered a couple meals and drinks for my family and the driver forgot a portion of our order. When we called and asked why they didn't bring our full order, they said we didn't pay for the portion that was missing. We have the receipt and a menu, con-artist management. When we told them this, they gave us excuses and claimed the rest would be delivered, but it never was.Long story short, they never brought the rest of the order and even hung up on us after calling us liars.If you insist on eating there never prepay. I am done with those thieves altogether. I won't be charged for items, not get them, and be called a liar, then denied replaced or refund.
Close to home, always polite and courteous service. The food is great and always taste good. Will always go here when I'm in the mood for Chinese food.
The fastest, accurate, most delicious Chinese food in town! I've been going there for around 5years now and they have got my order right every time I've ever been there. Prices are reasonable and very very polite, even give you a courtesy call when food is ready if picking up. Would highly recommend them! Thank you New China for always getting my food right, and serving fresh yummy food!
Called about a small mistake on the order and I could hear the management in the background yelling. She was ready for a fight and completely rude the moment she got on the phone. I was taken back since I'd just called to see if they could remedy a small issue. Wont be going back :/
Me and the wife attack this place pretty consistantly! Recently moved out that way and enjoy their food and a Red Box movie. GUess things have gotten a bunch better since 2010. Give them a try...and I'm not affiliated with them in any way.
Bad attitude when it's not right. I asked for rice with no MSG and was given some rice that appeared to be warmed over. There was no offer to prepare something else. I requested my money back and my money was thrown on the counter. I'll never patronize them again.
The food is average American Chinese. My family and I have gone there at least once a month since we moved here 3 years ago. There are 5 of us. However, after today we will not be back. After lunch we gave another larger family a coupon that we were not able to use. The owner/manager had the audacity to chase my husband out the door and tell him never to do that again, as that "takes business from them" Excuse me? There is no rule on the coupon! Don't put coupons in the paper if you don't want people to use them. Ridiculous! We'll be taking our business elsewhere, thank you.
Just picked up some food from this place for me and my fiance and spent 25 dollars on something that normally costs us maybe 15. Not to mention the food was like rubber and did not taste good at all.
The best chinese restaurant in St.Charles County! Great food, great staff! I wouldn't go anywhere else!