I rented through JMZ for two years. They seem to have high turnover in their office. It seemed as if every time I needed to speak with someone about my lease (not often, only once or twice a year), there was always a new person working. Very often the person would only know about as much as was in the canned emails and letters they would send out.It always seemed like information about my lease and contract kept falling through the cracks. Nothing truely terrible ever manifested, but the entire experience made me very uneasy. As if I was only one typo for being charged or pennalized for a clarical error at the office.If you're fresh out of college and already used to dealing with draconian rental agreements and inept administrative employees, this might not be a bad option, since they seem operate like a college-town slumlord (and also seem to offer similarly inexpensive rentals). But if you have a family to support, or if you're looking for a stable, straightforward, rental experience, do yourself a huge favor and just look elsewhere.If you do choose to rent through them, document everything, take pictures when moving in and moving out, and follow the rules in their contract. After reading other reviews on yelp, it sounds like I had a fairly positive experience, but it seems that was the case only because I was very careful about covering my butt. Though, they did make off with $200 of my $1400 security deposite, citing existing damage to house that was there when I moved in. Now that I'm no longer a tennant, they have completely stopped returning my calls, so I guess that money's gone.I would NOT recomend JMZ to anyone, but I also don't think they're quite a fly-by-night operation. They're just another trashy detroit business that's just really, really, bad at interfacing with their clients, and will nickle and dime you if you let them.
5750 New King Dr Ste 375Troy, MI 48098
DONT EVEN WAIST YOUR TIME OR HARD EARN MONEY DEALING WITH THIS APARTMENT COMPLEX SIMPLY BECAUSE OF THE POOR MANAGEMENT ESPECIALLY FROM KENDRICK FOR THE PRICE YOU CAN DO SO MUCH BETTER .PLEASE READ THE REVIEWS ON APARTMENT RATING THEY ARE NOT LIES THEY ARE INFESTED WITH MICE AND BED BUGS AND THE MANAGER COULD CARE LESS. I WILL BE FILING A COMPLAINT WITH THE FAIR HOUSING COMMISSIONER ABOUT HOW I WAS DISCRIMINATED AGAINST BECAUSE IM BLACK AND THEY WANT TO FILL THE UNIT WITH WHITES AND FOREIGNERS. THE MANAGER WOULDN'T RENEW MY LEASE AND TOLD ME NOT TO TAKE IT PERSONAL..WHAT KIND OF B.S IS THAT?? . I HOPE. KENDRICK DONT TAKE IT PERSONAL WHEN ELEMENTMGT.COM FIRE HIS A** FOR THE NEGATIVE RATINGS CAUSED BY HIM..
I have had many dealings with Jonathan and he has always been very professional and reliable and follows through on what he says he is going to do. I would recommend his services.
We have used Jonathan for two separate moves as well as renegotiating as lease. In all these situations Jonathan has been extremely professional and attentive to details... Would use him again in a heartbeat!
Hang on to your purse, Martha. This guy only follows the money. When you got it, he's your friend, when you don't, lookout. He seems so nice at first but he won't hesitate to throw you under the bus for a Benjamin.