I went to Hobby Lobby yesterday in need of getting some things framed for a Christmas gift. No one else in the market was able to help get this done before Christmas and it was a very special gift for our son so I didn't have high hopes that Hobby Lobby would be able to help. Boy was I wrong! Not only were they able to cut a piece of mat for the 3 items I needed to frame on the spot they went above and beyond helping me put it in the frame and secure hooks on it. I left so happy and thankful for the expertise of Jackie and Emily that I have been telling everyone. I will definitely go back and can't wait to see the surprise on my son's face on Christmas morning. Thank you Jackie and Emily!