Maria's Italian Bakery
41706 W 10 Mile Rd, Novi, MI 48375
Maria's Italian Bakery, Deli & Catering, Inc.
Marias Italian Bakery
Maria's Italian Bakery & Deli
Cuisines: Deli, Caterers, Italian, Dessert, European, Bakeries, Continental, Pizza
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12/20/2011Provided by Citysearch -
Extremely poor customer service on special orders. Lord help you if Maria or one of her workers gets your order wrong.
I have been going to Maria's for years and decided to use the bakery for a special Christmas party. When I went to pick up my food, I noticed it was filled incorrectly. Maria personally did not want to accommodate and make it right. Her exact words were, ""I'm not going to make excuses"" nor did she offer an apology until I expressed how upset I was that I'm now in a bind. Even then, her apology seemed forced and insincere.
Yes, Maria's has good food. I'll give her that much. However, she is unreliable and could not care less about pleasing customers when she makes an error. If you need a special order, or an event catered, I would strongly recommend going to someone who takes responsibility for their actions and more importantly, makes customer service paramount. It is clearly NOT Maria's.
By the way, I ended up spending 40% MORE for a modified order that still was incorrect. This is only because I was in such a bind and had no time to go elsewhere. How is it that she can make a premium in her mistakes and feel good about it? Shame on you Maria!!
i got 60 cupcakes from Marias. Since they were going to cost me 90 BUCKS i was expecting the most beautiful cupcakes around. I ordered hot pink and bright yellow designs. No, i got POOP BROWN frosting with yellow sprinkles! not only did they have horrible decorating skills, they couldnt even place them nicely in the box for me to take them home. i got to the car to check them out before i drove away and in the first box there were 3 cupcakes that were absolutely destroyed.
i do not recommend getting cupcakes from Maria's. I have not tried any of their deli though!
08/14/2008Provided by Citysearch -
Me and My husband just moved in a year ago. We have come hear often. The food is amazing. The Lunch meat prices are so cheap. And the deli food area has new food every week. My husband loves the potatoe salad. I really like the Greek pasta. it is a perfect side to a dinner. overall i love this place. maria good job on all your hard work!
02/14/2008Provided by Citysearch -
The stromboli is great, the pizzas are amazing, the chocolate bumpy cake...wow. It's also a very pleasant atmosphere and the staff is always extremely nice & helpful. My wife and I enjoy having people over and Maria's is the perfect place to always find something that will please a crowd. We in Novi are truly spoiled to have this place right around the corner.
10/12/2007Provided by Citysearch -
I completely understand why Maria's bakery and Deli is voted number one deli and bakery by the 2007 people's choice award. There food is amazing and is perfect for when guests are coming over . Also it is a great place to get food when you are serving many people. I also enjoyed talking to Maria, herself, she is so nice and friendly.