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General Info
Creativity starts with Jo-Ann! With the largest selection of fabrics and the best choices in crafts all under one roof, Jo-Ann leads the way in DIY self-expression. With all it has to offer, Jo-Ann is truly the place where America's sewers and crafters shop, discover and learn!

Regular Hours

  • Picture Frames
brother, cricut
Payment method
amex, debit, discover, master card, visa, apple pay, cash, check, all major credit cards, paypal
West Oaks II
Fabric Shops, Arts & Crafts Supplies, Needlework & Needlework Materials, Bakers Equipment & Supplies, Household Sewing Machines, Scrapbooking
Other Information

Parking: Lot, Private

Price Range : Average


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Provided by Citysearch - 
Rotten horrible experience in Joann fabrics

he manager of this store is horrendous.. A very nasty male who got sadistic glee out of telling me he wont let me return a item I bought for the price I paid for it..So I called 800 customer service and they said the store is incorrect for doing this..So I went back into the store and the rude girl who waited on me before I got the manager did the same thing..Then she called the manager who made me wait 15 minutes before he walked over to me and kept giving me exaggerated dirty looks, then gleefully said he wasnt going to help me and shoved the item at me and demanded I leave the store. . I had to call customer service again and am still waiting for a response.. In all the years I bought things from this store I never returned anything other than 1 item with a receipt..Today was the 2nd time in 9 years and because I didnt have a receipt I got hell over it.
The manager also said many other things that were rotten to me while I was in the store before kicking me out of there in front of everyone..I just didnt feel like typing all of it on here..This has got to be one of the worst stores I have ever shopped in..Before this incident there has been many times I came in there and had to wait in a mile long line because they are too cheap to hire enough people there to wait on everyone..
Beware of this store if you dont want a rotten nasty customer service.. This store gets my thumbs down



Wide selection, friendly staff

I've had good experiences shopping here. They have a wide selection of products and are conveniently located. The staff is always very friendly. The only downside is that there can sometimes be a long line to checkout or to get fabric cut.



Provided by Citysearch - 
Poor service

I use to love this store but lately the service has been awful. I went to get my fabric cut and waited for 5 min before anyone talked to me. Then a customer comes up and yells so they let her ahead of me. Other times the employees have complained about their jobs rather then helping with questions. I'm done with this store.

lyla mahrie


Provided by Citysearch - 
Good thing they have so much.

I am an avid crafter and frequent Jo-Ann's weekly. While its location and selection is great, I rarely have a positive experience with the employees- if I can ever find one.

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