43626 W Oaks Dr, Novi, MI 48377
Parking: Free, Private
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Bike Parking: No
Takes Reservations: No
Outdoor Seating: No
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12/03/2010Provided by Citysearch -
We've eaten at this place a few times and it hasn't been disappointing yet. The staff isn't overly joyful and it does seem like they are tired or something from working too long, but that really doesn't interfere with our eating experience. We've always been provided with whatever we asked for without any frowns. The selection isn't enormous, but whatever is there is good. I wasn't going to write a review, but two of the negative reviews of this restaurant seem unrepresentative of the place so I'm giving it four stars to balance things out, otherwise 3 or 3.5 stars would have sufficed. Oh, my kids really like the restuarant too and we're heading there in a bit. This place was recommended by a friend who really likes it.
Nasty Staff with stingy service. Worst service I ever had in a chinese restaurant. My staff that were with me understand some chinese and I cant even say everything on here what was being said. It was that bad!!! They were calling people pigs, fat, cheap, and things I cant say. I saw a waiteress picking her nose and eating it, then serve a customer. GROSS!!! I never saw anything like it. I complained to the owner who works out of a different estabishment. Still waiting. Crab legs are a joke. Have to beg for them and then they only bring out a few. The staff have there little kids running all over the place and also saying terrible things. The food is not to bad, but did notice old food that looked like it came from the night before. I saw a staff member cleaning up a table that had a lot of food on the plates left and listen to a conversation that would make your stomach turn, walking the full plates of food in a differnt location....for what reason I dont know.
02/16/2010Provided by Citysearch -
THE OTHER REVIEW WRITTEN HERE IS TOTALLY CORRECT. THESE PEOPLE ARE RUDE! THEY ACT LIKE YOU ARE BOTHERING THEM IF YOU ASK FOR WATER, NAPKINS (THEY USE THE CHEAPEST NAPKINS MADE) OR ANY OTHER ITEM..... ESPECIALLY THE CRAB LEGS! ALL YOU CAN EAT, YEAH, RIGHT. BUT YOU HAVE TO WAIT 45 MINUTES BETWEEN EACH REPLENISHMENT OF THE ""BUFFET"" . THEY DO NOT SMILE AT YOU NO MATTER WHAT. IF I HATED MY JOB THAT BAD, I'D QUIT. RUDE RUDE RUDE RUDE WAIT STAFF.
This Chinese buffet restaurant has pretty decent food for buffet food. However, the waitresses are the rudest i have ever encountered. They hover around the tables talking loudly to one another. The hostess barely acknowledges you when you walk in. There are always employees' kids milling about and playing in the walk ways. The bathrooms are beyond gross. The floor in the mens room is often covered in water. My husband and i eat here occasionally because he loves the food so much, but we always feel uncomfortable and annoyed.
11/16/2009Provided by Citysearch -
Went to this place tonight. The waitress was very rude. They say they have crab legs, you have to practically beg for them. I think they bring out around 6 per hour. The ice cream machine is so dirty it is scary. Owners kids running all around. Just not a happy place. Waitresses standing around leaning on walls looking miserable. All in all a very nasty place.