Gjeto's Salon & Day Spa
44325 W 12 Mile Rd Ste H-181, Novi, MI 48377
Gjeto's Salon & Spa
Gjetos Hair Salon and Day Spa
Parking: Street, Lot, Valet, Private
Wheelchair Accessible: Yes
Bike Parking: Yes
By Appointment Only: Yes
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It was the best highlight, cut, and style I've EVER had. The salon is clean, the staff is friendly, and the salon vibe is fresh. The stylists really know hair. I got talked into the Keratin deep conditioning treatment and I'll get it every 6 weeks for sure. If you're looking for professionals who know what you want and what you need, then this is the place. The price is right...what you would expect to pay for the best:) Thanks again!
Thank you for your business and the feedback.
10/07/2011Provided by Citysearch -
Gjeto's is a great place. The staff are wonderful and extremely positive. I enjoy my visits. I recommend Gjeto's to my friends. Interestingly,when doing so, I feel the need to share that the prices for services may be different than other places and what they are accustomed to.
11/04/2009Provided by Citysearch -
This salon appears to be nice when u first walk in but then the nightmare begins. You check in with the rude receptionist and wait for the owner, John to get off his laptop and start you at your appointment time. Which never happens. After sitting in his chair for about 25 min, he finally appears. He then had his assistant apply the color and wash my hair. Finally john comes over to cut my hair and while he is cutting my hair he is telling me to shut up. This to me is absolutely ridiculous, when i'm paying him. After that, his assistant styles my hair. His assistant, Tiffany was very nice and did a great job but I did make the appointment with John and all he did was cut my hair and talk down to me. There was no excuse, the salon was totally dead but for his wife and kid running around screaming. Gjeto's is the worst salon i have ever been to and i would NEVER recommend anyone to go here. The own is the rudest person i had ever met. Don't no how he has employees.
06/01/2009Provided by Citysearch -
Having just moved to the area, I was on the hunt for a new salon. This place was recommended by a friend of a friend, so I decided to check it out.
I am Indian, have dark skin and black hair. I asked for subtle highlights, nothing too bright, as I wanted it to blend with my natural color closely, and a new cut with layers and some long, side-swept bangs. My stylist, Miri, listened, and said ok. What I ended up with was only 8 foils, which I didn't think too much of. When it was all washed out and I saw it, I said that it was way too bright, and that I wanted it darker. All it would have taken, according to Miri, was another few minutes of toner. He, instead, told me to wait until it was dry so I could really see the color. I agreed, he cut and dried my hair, and it was WAY too bright. When I asked again to have it darkened up, he said that he didn't have time, as he had tickets to the Red Wings game, and that I should give it a few weeks. I pushed to have it fixed immediately, but Miri refused. There were no other customers in the salon. None.
I decided to give him the benefit of the doubt, went home, and when I saw it the next morning, I hated it. I called, and they told me they couldn't fix it for a couple weeks. I ended up going to another salon to get my color and cut fixed that very day. When I spoke to the owner, he refused to refund my money, and blamed me for not waiting to speak to him about the repair. I explained that I was told that they could not fit me in.
I paid $175 for 8 foils, color I hated, poor customer service, and an argument with the owner. He refused me a partial refund, saying that it was unheard of in his industry. I explained that I didn't expect a full refund, as I understand that I should pay for my haircut, so I would be satisfied with just a portion. He again refused and told me that I should have been more clear.
Overall, it was a horrible experience, and I would never, ever go back. I would highly recommend that you check out another local salon, and avoid this one. If my experience is indicative of how they do business, they are overpriced, rude, and unwilling to help you if you do have a poor experience.