I went to Hobby Lobby yesterday in need of getting some things framed for a Christmas gift. No one else in the market was able to help get this done before Christmas and it was a very special gift for our son so I didn't have high hopes that Hobby Lobby would be able to help. Boy was I wrong! Not only were they able to cut a piece of mat for the 3 items I needed to frame on the spot they went above and beyond helping me put it in the frame and secure hooks on it. I left so happy and thankful for the expertise of Jackie and Emily that I have been telling everyone. I will definitely go back and can't wait to see the surprise on my son's face on Christmas morning. Thank you Jackie and Emily!
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The store has very disrespectful employees. They are rude especially the fabric staff, one in particular Carol from the Novi MI location. They don't greet their customers and have bad attitude. I will rather shop somewhere else, out of my way than go back again. Considering I used to shop there for all my needs.