Which Home Security System Is Right for Me? »
Home security comprises a number of different technologies, tools and techniques. Choose one that fits your needs and your budget.
Trimming and removing trees can be dangerous, if not deadly. Learn how to stay safe and when to call a professional.
Very unhappy with Art Van. I ordered a chair and was told it would be 6- 8 weeks to come in. It finally came in and when my daughter picked it up the men Lyn boxed it and loaded it into her vehicle. She brought it to me at the rehab center.when the men there went to unload it they told and showed my daughter that one of the legs was broken. She called immediately and was told that they couldn't have anyone come out until the next Friday.so they put it in my room until that time. When the service guy came he said they won't replace the chair because they don't know that we didn't break it. And that she should have refused it if it was broken she had no idea because no one at Art Van told her they just pushed it into the car. Now this was not cheap , it was 700.00 And to not or less BE called a liar about the damage is terrible. They are going to replace the broken leg but I am not happy with that I could have bought a damaged one in the clearance center for half the price. Beware they don't stand behind their products.
DO NOT SHOP HERE....RUN. Go anywhere but VCF. I had a horrible experience from delivery forward. I have been shopping at VCF for well over 20 years, spent 10s of $1000s, but that stopped on Dec of 2016. I purchased a sectional for Christmas, my family was hosting this past year......and it's 3 months later and I'm still waiting on the remaining pieces of furniture to be delivered. I've been told one thing after the other, the excuse changes depending on the day. I've watched promised dates come and go and I'm terribly disappointed. It started the day of delivery. Without any warning or permission these two delivery guys completely tore down an in-ground basketball system that we purchased and had installed for my 7 yo just months prior. What's even more puzzling is the fact that the basketball hoop was nowhere in the path of entry so I have no idea why the need to even attempt to move it. I even asked a number of times if they needed any help because they had the door propped open in the middle of winter for close to 20 min. It wasn't until I came out the house asked what in the world they were doing before they realized it was cemented into the ground. They brought out tools and rocked it for so long it eventually flexed and had to be dismantled and removed. This is just the beginning, shortly after the two men and no brain ran out as fast as they could. I noticed after having to assemble the sectional MYSELF, that I didn't get all the pillows that were supposed to come with it. I have tried reaching out to the store with empty promises...the entire experience has been horrible. The sofa isn't anything like I wanted because the look is incomplete. I have no idea what to do but to continue to reach out. I at the least want to warn others and prevent this from happening to anyone else. So disheartening.....
We went to there different furniture stores in the West oaks mall and ended up at value city furniture. Sales person Daytron Davis went out his way to help me with the furniture I liked and together with managerTheresa worked out a deal I couldn't refuse. I will shop here again.. Thank you Daytron & Theresa.
Things started out great. Wonderful deal. Knew what we wanted right when we went in. Purchased in less than 20 minutes being in Novi store. They said 2 to 3 weeks. We got it more than 2 months later. Rude service. We had to call every other day to get updates bc they had no idea what was going on. We begged them for a loaner couch since they said the couch would be in before a housewarming. Sent the most hideous looking couch 2 days before the party after putting up a fight. Only thing to compensate they offered to refund instead of deal with us. Would never purchase furniture here again.
Horrible customer service... Really disappointed with quality of products. We bought a couch and love seat from this location less than 1 year ago and it started looking less than average after around 6 months. We called to ask about the quality and had our cushions replaced by were told we had to replace the back stuffing on the couch ourselves. Less than 5 months later the cushions started sagging AGAIN and I just called to inquire about a possible refund since we didn't pay this much for a couch to be falling apart after less than 1 year of use. The gentleman on the phone was extremely rude the entire conversation and not very understanding to our situation. We will NEVER buy from this retailer again as they do not stand behind the products they are selling, admit after selling the furniture that they aren't quality pieces and offer unfriendly customer service.
Awesome store with unique, handmade furniture pieces of all kinds. They also feature artwork from local Detroit artists....very cool place!
Awful. Have a problem everytime I buy something here. Furniture falling apart after 3 months. I just bought a small dresser I had to pick up. 1sr one whole front drawer busted off. 2nd o e scratched up which I had to go and pick up again. Supposed to deliver a 3rd one. Wait 4 days, get delivery call and a service guy shows up to fix a brand new dresser. Are you kidding me. Leather couch scratched on 1sr delivery when guy shoves it through door. 2nd delivery he steps and breaks on a floor lamp. No more artvan ever again.
Do not buy a sofa here. Quality is too bad. My leather sofa starts to peel within 3 years and they refused to repair it even I bought 10 yr warranty. The warranty is totally useless. It is quite limited. (1) If you move a place where Art Van does not cover, your warranty will be void. (2) If you don't notify them a leather problem within 5 days, again they will refuse to repair under warranty. Horrible service. I will not ever buy any of their stuff again!!!