DO NOT USE THIS COMPANY!! Our experience was completely terrible. After ordering a restroom trailer from Rentals To Go, the wedding was cancelled and the services were no longer needed. When we called to cancel, we were passed through 3 people in the office, each time being told that we needed to talk to another "manager". Trudy stated that we could cancel but we needed to speak to Robin about a refund. Robin stated that Trudy handled refunds and that we needed to speak to her. Then, when they were done dealing with us, we were placed on hold and a man rudely came on the line and explained that we were only getting half of the $850 paid back. There was nothing in a contract that stated this cancellation policy. Unfortunately for this company, our credit card company has refunded our money and issued a dispute against them. Also, we have gladly reported their business practices to the BBB so that they can't continue taking advantage of their customers.
Serving theNorwich Area
Great, fast service! The price was unbeatable! Turn around was great and the suggested size was perfect. Customer service was top notch and right on…
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