427 W Main St, Norwich, CT 06360
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It was the worst experience I bought a bunch of things from them and when my TV broke they blamed on me the customer would not help me one bit. They are over priced service is horrible. Parts were missing from my daughters bed and my bed. I wl never go back I will never have anybody go there and live this horrible experience and even corporate wouldn't do anything. You can buy everything that they have hundreds of dollars somewhere else and get better service. They treat you like crap and talk about people behind your back and once you leave the store. The manager and zone managers are the worst people ever they just want your money and that's it DO NOT BUY FROM AARONS OR EVEN LOOK AT THERE STUFF!!!! YOU WILL GET SCREWED!!!!
Go online and see the hundreds of complaints about this company. I am sur there are thousands if you look around. These a holes told me if I ever had a problem to come in and see them and they would work with me..WRONG. When you ask to talk to the manager ( and they all seem to be named Ken ) they will put anybody on the phone then lie about talking to you. So if you are stupid and decide to go with this company do yourself a favor...record conversations !! I think it is time for a multi million dollar class action lawsuit against these pukes for the bogus business practices and the harassment !!! I only gave them one star because it won't let me give them 10% of a star that's how bad they are.
Unfortunately I did not have a good experience with Aarons in Norwich. We got furniture that had lots of undisclosed damage, as well as electronics that turned out not to work.
Also, I found many of the staff to be less than friendly. They will be very friendly until you make a purchase, or until you make a payment. Call me old fashioned, but in customer service, manners goes a long way.
I was not an educated customer when I went there, and that's my fault, but please take my advice, be educated and get your furniture/appliances/electronics elsewhere. You may receive merchandise that is in good working order, but you may be like myself and get crap.