Major Appliance Refinishing Repair in Lower Southeast Side San Antonio, TX

Coming from investors side, I find paying little more to get the right technician to my properties to troubleshoot and pin point the fault. John has met my expectations far beyond what I expected. Thank you

Pete (Our Service Tech) is fantastic and really cares about you and your problem, he handled all of our issues and then some. Took the time to find the problem, and went over the top to make sure it was fixed correctly. You can tell he really cares about your problem.Kim was also great, all phone cares were answered and returned promptly. A fantastic company! So happy to have a working stove again, Thanks Pete!I will be recommending them, and Pete to anyone i know with any appliance issues. Thanks!

Phenomenal and honest service by Sean. Worked on two components, refrigerator and washer, and did an excellent job with providing advice with maintaining your appliances. Highly recommend this company to anyone! Cost effective, prompt, and efficient with their service. Thanks!

Awesome Repair Service , Showed up early, Diagnosed the problem then set an appointmnet to make the repair on Sat. Morning .

Good Service. Technician was quite knowledgeable, gave me some good advice that prevented me purchasing a new washer/dryer set (and saving me perhaps $1500) and they fixed my washing machine properly. Service tech was tardy, but, service was really pretty good. I'd definitely use them again.

Great customer service! Would definitely recommend.

Had an emergency in the middle of the night and they responded the next morning. Affordable and good service.

Very rude and unprofessional. Hired by GE to fix an appliance. GE gave me a time frame and when the old guys called to confirm all they said was they would call me in the morning of the appointment to give me a two hour window so I automatically assumed given I had already had a time frame by GE that the two hour window was going to be somewhere in between that time. The old guys never specified that it was going to be an all day long appointment or until the tech was in my area when the first initial phone call was placed. When I called to talk to them about it a lady by the name of Amanda was so rude and was telling another employee while I was on the phone that “I just assumed.” Then while I was trying to explain that it needs to be made clear when hired by another company to come fix an appliance that the timeframe that the original company gives you may not be the timeframe that you have. Otherwise other people are going to assume as well. As I was trying to talk to her she kept interrupting me saying “so we’re going to cancel the appointment correct? You don’t want to keep the appointment, right? Obviously no I did not want to keep my appointment with a company that can talk to their customers the way she spoke to me. She said that the owner of the company‘s name is Raquel Shotner (not sure of the spelling) I would not want my employees to speak to my customers the way that Amanda spoke to me. That gives your companycompany a bad reputation. The communication with this company is off and it needs to be fixed as well as the customer service. I’m taking my business elsewhere and I would suggest you do the same.

Very knowledgeable and professional. Called me ahead of time to let me know they were on their way. They respected me & my home. Will absolutely use them again & will refer them to my friends & family.

Charlie helped me out with what part I needed. It was inexpensive and he had it in stock!! Recommend them for all of your AC and appliance parts