Alliant may be great if you have tons of idle cash, but if you're paycheck-to-paycheck like me, then beware some of the following about Alliant before it's too late: -If you overdraw their check card, then for six months they hold all your check AND CASH deposits for a few days each, to make it harder for you to catch up, so they can rake in more fees for bounced checks and missed payments. And those fees are not cheap. -If you are late on a car payment, they cut you off from making online payments, so you have to manually call in your payment when they're there. That's right, they go out of their way to make it harder for you to make payments when you most need to catch up. This apparently is some amusement for them: to punish members. -Alliant engages in a most despicable, apparently-still-legal yet highly unethical, lending practice of "universal default." This means they will use any bad credit item you may have anywhere as an excuse to instantly max your Alliant credit cards to the penalty rate -- even if your supposed "bad activity" has absolutely nothing to do with with Alliant. Late on your store charge? Poof, your 6% Visa is now a 29% Visa. Their goal here is simply to take the least-affluent "members" for all they can get. -Some credit unions staunchly labor to improve and protect the credit health of their members by not reporting 30- and 60- day late payments, but rather waiting until a member is 90 days late to report. Alliant has no such cares and immediately reports all 30-, 60-, and 90-day late payments for no apparent reason. These policies are not advertised anywhere. No one will call to warn you they're about to be inflicted. Two customer "service" reps acknowledged all of the above, but were unable to tell me where any of these policies were in print. They had to have their legal department return my call two weeks later. They couldn't find it, either (but were sure this all probably in one of the amendments to the account agreement). Ask LOTS and LOTS of questions about hidden policies before joining Alliant. If you're wealthy, then I understand you can make good interest with Alliant, so maybe you don't care so much about policies that go out of their way to hurt the working-class members. My experience is from the perspective of someone with bills and credit card debt.
I got new heels on three pairs of nice shoes all at once. The end result was OK, but this business gets two stars because they required a $5 cash-only deposit per pair of shoes (as if leaving three nice pairs of shoes isn't collateral enough?), and also were closed more than 20 minutes before their posted closing hours, necessitating another trip on another day. The man who took my shoes was rude, although the person who gave me my shoes back was courteous. I will not go there again.
My daughter visited an orthopediatrist and the dental clinic and the care at both.was exceptional. The waiting room is filled with toys and there are staff who play with the children as well, making art projects and so on, so the wait is not unbearable. Everyone is really nice, and understanding and definitely catering to children. I trust them with my daughter's care.
Wait time to see a banker is ridiculous. This bank wouldn't process a request in person that corporate said they should have. They were just giving me a hard time.
The best looking and most professional bank its a little hard to find but its right next to chase bank and tmobile its a marvelous bank once u walk in
Very friendly and professional environment with employees interests in mind. Been with them for over 30 yes with no complaints
Always a great time experiencing the performances here. The staff is very accommodating with people who have special needs.
Chase Bank has very good service, nice polite employes, speedy service. Thanks for the great knowledge and friendly service
Us bank is a good bank but I wish their online banking was easier to understand. But overall I give them a very good score
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