After reading Pristine Carpet Cleaning reviews from www.customerlobby.com from there website www.pristinecarpetcleanhouston.com, I knew this company was very professional and could take care of our cleaning needs. My pets do not like to go outside when it rains, needless to say, my house started smelling of pet odors. I Found a website that had a lot of info. about why my pets were going in the house (www.petodorremovalhouston.com), I ended up at www.carpetcleaninghoustonreviews.com and found out that it was another website of Pristine carpet cleaning and Jeff had all 5 star reviews (65), wow, this guy knows what he is doing. Once again, very professional. This company cleans only with the Rotovac Powerwand, the deepest cleaning that you can get done. Before the cleaning was to be done, I needed carpet stretching (www.carpetstretchinghouston.com) done because I had lots of ripples in my carpet, Pristine carpet cleaning gave me a 40% discount. Before picking pristine carpet cleaning, I was reading carpet cleaning reviews of another company here in Houston (deluxe carpet cleaning), once I read about six reviews of them, I knew this was a bad company. Called deluxe about some prices and Steve (the guy that answer the phone) was very rude once I told him I was checking out their prices only...This company even wanted to charge me a truck charge of $10 dollars for driving to my house, what kind of a rip off is that? Later, I found out that the owners name of deluxe carpet cleaning was Steve Smith, besides being very rude because I didn't set an appointment with him, I found out that this company was very shady. Dos: Read the companies reviews before you call them. It will save you a lot of time. Don'ts: Never assume that a company is good because it has a greater raking for your search
I had an appointment & called them to remind them. I was assured they were on their way 1hr. later I called back & the woman told me she was going to check with the guys. & call me right back. She did & said they would be 1/2 hr. I declined saying they were already an hr. late,th…
5829 W Sam Houston Pkwy N Ste 307Houston, TX 77041
From Business: DryMore, winner of the BBB award for excellence 2010 through 2015. Call and talk directly to one of us, day or night, NEVER and answering service. We will answer your questions and have a crew on their way immediately if you need help. We have teams ready to respond DAY or NIGHT to any flood situation broken pipe water dam…
SCAMMMMMM!!!!!! Horrible Service,I contacted DFC to schedule my tile kitchen floor to be cleaned. The customer service person asked me many different types of questions such as type of floor, how big, etc to be able to give me the appropriate quote. After answering all the questions I was in…
DISHONEST people. BAD service. STAY AWAY from this SCAM company.1. They lied on the timing, and made me waiting for more than 2 hours.2. The owner lied on his role; pretended to be a regular employee to avoid the responsibility.3. They cheated on the price, refused to honor the coupon when they …
1958 Upland DrHouston, TX 77043
From Business: Established in 2000 Texas Unlimited Cleaning services has been establishing a name that is well known as a hard working company that focuses on its much appreciated costumers needs in every detail that is brought up. We do not sweep a house and try and get the job done to say it is like other companies may do, But we pay v…
12. GREEN RUG CARE
5710 Brittmoore RdHouston, TX 77041
From Business: PROFESSIONAL CLEANING & REPAIRS YOUR PREMIER RUG CLEANING COMPANY GREEN RUG CARE, your one-stop shop for all your rug cleaning and restoration needs. We’re not your average rug cleaning Houston company; we offer a full line of rug services, providing our customers with white glove pickup and delivery. We handle cleaning …
9001 Spring Branch DrHouston, TX 77080
From Business: Coit Services is an international specialty cleaning company with franchises in the United States, Canada and Thailand. Since its inception, over half a century ago, Coit has grown into one of the largest specialty cleaning companies in the world. In 1950, Lou Kearn founded the company as a dry cleaner, with the then uniqu…
2026 Wirt Rd Ste 101Houston, TX 77055
From Business: When the Apollo landed on the moon, the first word that was said was "Houston". When Hurricane Katrina caused many people to leave their homes, Houston was the city that was the largest provider of shelter for the devastation.
1521 Antoine DrHouston, TX 77055
From Business: ORIENTAL RUG CLEANING Co Since 1926-Area Rug Cleaning-Super Wash-Free Pick up and Delivery Houston & Surrounding Areas-Repair Work-Refringing-Rebinding-Hole Repair-Heavy Duty Fabric Protection-Spot Care-Discounts for Newbies Seniors and Past Customers
1521 Antoine DrHouston, TX 77055
This is an outstanding company...professional, thorough, efficient, and very courteous. A foundation company working on a neighbor's home accidentally broke the main water pipe into our home, flooding three rooms. That company called Steam Local to assist and a fellow arrived within an hour. After assessing the situation, he called his office and immediately 3-4 more men, including the owner, Chester Holden, arrived. They quickly moved all the items (furniture, wall hangings, clothing, etc.) from the affected areas and began the water extraction. They kept in constant communication with the foundation company, apprising them of the exact damage and what remedial actions needed to be taken. I highly recommend Steam Local and will absolutely use them again for the other services they provide.
Carpet Touch was to come on Friday between 10 -12 am. Around 1 p.m. I talked with the company receptionist and she didn't know anything about being late and she told me that someone would give me a call back. Around 2 p.m. I still have not received a call about my carpet cleaning to be done and Later found out that the tech. went home sick. It took the manager another 2 hours to call me back and let me know this, very poor customer services and communication. I called Pristine carpet cleaning after reading their reviews and WoW, what a great job they did. Pristine carpet cleaning took care of us on the following Tuesday, they were here promply and was very professional and did a fabulous job.
This is by far the best experience I've had with a carpet cleaning company! They were professional, efficient, thorough and had the BEST customer service! Chester took the time to fully explain all of the cleaning options they had available and then let me decide which worked best for me without any sales pressure. We have a small puppy that isn't house broken yet so the urine stains and smell had gotten out of hand. The pet sanitation and scrubbing treatment worked wonders and left the carpet looking and smelling great! We will definitely be calling Steam Local for ALL future carpet needs and will recommend them to others!!
This is a fantastic company! They were on time for the appointment to clean our sunroom where our English Bulldog stays. The technicians, Josh & Josh, were very polite and nice and did an excellent job on the carpet as our dog sheds a lot. This was the first time I used this company and will definitely use them again in the future. Also, the follow up by Chester, the owner, was very nice and polite and I appreciate the kindness shown by his follow up. If you want your floor or carpet done properly, be sure and call Hands-On Carpet Cleaning to get the job done right!
It was perfection! First, their employees, Ryan and Colin, were without a doubt the nicest service people I have ever had in my home. Uniformed and perfect manners! Their work was exceptionally thorough and their attention to detail was awesome. They put the furniture back and left the place looking better than when they arrived. I have used Coit for past cleanings, and I don't think their truck equipment gets the water as hot as Serenity's truck mounted steamer. (I won't ever use Coit again. They stood me up for an appointment!) Serenity has my future business.
A couple of weeks ago I had dirt free come out and clean my carpets, Bad Choice...My daughter has a soft heart for abandoned cats and my carpet were in bad shape, and the odor I could not take anymore. Anyway, when dirt free left it was twice as bad. The next day I start reading carpet cleaning reviews and Pristine Carpet Cleaning Houston was the best of them all, all 5 star reviews. Had them come out and do their magic, the service I received in one word would be, "WOW"! No more odor, carpet looks and smells brand new. This company is top rated.
I have several antique rugs that have been in my family for generations and they desperately needed to be cleaned. However, I was always hesitant because of their age and fragility. A friend just had her rugs cleaned by Oriental Rug Bazaar and, when I saw what a wonderful job they had done, I went online and set up an appointment for the next day. The staff was prompt and professional and when I got my rugs back a week later, they looked better than I could have ever imagined.
Since we moved into our new home and started decorating, I have had a very particular vision for every room. We had been looking everywhere for months to find the perfect rug for the formal living room, but couldn’t find anything that met the high standards I had set. When we went to Oriental Rug Bazaar, our search was finally over. Our antique silk rug is beautifully matched to the rest of the house and is, by far, one of my favorite purchases ever.
Needed my whole house clean from previous renters before i moved my family into our house and my 4 year olds bed cleaned from where he had an accident. I called steam local and they had mike and Lonnie out within a couple hours to get it all done. My house smelled so good when they were done. I will be having them come back out anytime I need service and would recommend them to anyone. They are definitely number 1 in the steam cleaning business...
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.