Bathroom Upgrade: Get the Most for Your Money »
An expert in home restoration and flips discusses the ins and outs of bathroom upgrades so you can learn what works for your budge…
4660 Pine Timbers StHouston, TX 77041
The managers were very rude. Didn't order windows to specifications, didn't care if I had ordered in the past, or going to order more in the future. The owner needs to fire Chad and this other manager up there. A mystery shopping assignment will be their best bet to find out what is going on …
7219 Stuebner Airline RdHouston, TX 77091
From Business: Since 1970, Tex-Lam Manufacturing Inc. has been manufacturing toilet partitions. Based in Houston, Texas, the company offers architectural decorative laminate wood doors for the construction and commercial industry. It produces toilet compartments with high-pressure decorative laminate (HPDL), solid phenolic core or solid …
2530 Spring Cypress Rd Ste 5aSpring, TX 77388
From Business: Fence Houston-Southland Fence & Supply Company provides custom-built fences and gates for homes and businesses in Houston and surrounding areas including Spring, Tx., The Woodlands, Tx., Cypress, Tx., and more. Southland Fence is an 11-year BBB member, with a 2009 Better Business Bureau Gold Certificate for service, and ha…
2415 Whitfield Industrial WaySarasota, FL 34243
From Business: At Stella Sealants Corporation, we make Cleaning and Sealing your tile, stone, counters, showers and pool areas as fast, easy and durable as possible. No matter i…
8650 Fairbanks N Houston RdHouston, TX 77064
From Business: International Stoneworks, established in 1982 by Rawi Tabbah, is Houston’s premier natural stone restoration and maintenance business. Many prominent Texas buildings and homes have used International Stoneworks to clean, restore, protect, and maintain natural stones such as marble, travertine, granite (polished or flamed),…
1585 W Sam Houston Pkwy NHouston, TX 77043
As a contractor I am very pleased with the selection of products, the quality of service and the pricing of the products. Hardwood Products had exactly what I was looking for and their team got me in and out very quickly. I recommend this company over the high volume places where you are just…
1309 Houston AveHouston, TX 77007
From Business: Montalbano Lumber... providing quality-building materials, competitively priced, with personalized service... since 1900. *Two locations to serve you: 5850 N. Shepherd Dr. Between Tidwell and Parker See our web site for more information. Don't forget, mention this site when you call.
10801 Moss Ridge RdHouston, TX 77043
From Business: The Magnus network of companies provides specialized and standard motion control solutions, including casters, wheels, levelers, gas springs, bearings, clips and ties, shears, couplers and accessories. The company serves design engineers seeking motion control solutions that meet exacting performance, budget and deadline g…
14085 Northwest FwyHouston, TX 77040
From Business: The Home Depot #6525 isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Houston, TX residents. Let us help with your project!
3831 Pinemont DrHouston, TX 77018
I would NOT recommend this company ever. I'm having my floors redone and you should see the sloppy job that was underneath the tile they laid down. Unbelievable. We were out of town when this job was down. We put tile and carpet down. Was not happy with the carpet cause the seams were really sho…
2400 Farrell RdHouston, TX 77073
From Business: MW Industries is a manufacturer of springs and specialty fasteners that has locations all over North America. The company offers technical support through highly trained field and inside sales engineers, response product delivery and electronic commerce. Its production technologies are applied to spring coiling, fastener m…
7225 Cullen BlvdHouston, TX 77021
From Business: Since 1938, we’ve been providing quality service and lumber to our customers in Houston and the surrounding areas. Our products are available for purchase for contractors, industrial lumber users, as well as the general public. Our goal is to serve you and provide you with the quality products you want at the prices you de…
6240 Bissonnet StHouston, TX 77081
The Rafferty's and their staff are outstanding! Low key, professional guidance in buying the right floor covering to meet our needs without going over board price-wise. Trained, professional installers did a marvelous job on carpeting and a new kitchen floor for our home. Plus, their certified f…
520 Genoa Red Bluff RdHouston, TX 77034
From Business: Houston Sand and Gravel takes great pride in being the most reliable and accountable material supplier in the Houston area. We value your time and understand that our punctuality translates into revenue for your company. Your Business is Our Business. HS&G stocks product to fulfill your immediate sand and gravel needs. We …
3100 N Hopkins Rd Ste 101Richmond, VA 23224
From Business: In early American times, heart pine was used by colonists for everything from flooring to stair treads, paneling to interior trim. Builders during the Industrial …
An expert in home restoration and flips discusses the ins and outs of bathroom upgrades so you can learn what works for your budge…
When you're short on time, squeeze in cleaning tasks that will help minimize your effort, organize your home, and remove the filth…
Solar energy is not only eco-friendly, it may be the solution of the future. But it depends on your situation. Here's how to figure out if going solar is right for you.
When our sink clogged, we were torn between Abacus and a few other services that would likely have been less expensive, quicker fixes. Luckily we went with our gut, trusting a 5-star review Abacus received in the Woodlands Service Review Catalog. From our first call to schedule service, everything was extremely well organized and professional. The call center answered our call on the first ring at 9 PM on a Saturday, professionally walked us through the process, and quickly sent our appointment confirmation for 2 days later - Monday evening - when it was convenient for our schedule. The fact that the appointment window was 3 hours - instead of all day like some companies - was also very helpful in planning around work and other activities. When it came time for the appointment, we were called 45 minutes in advance of the technician's arrival and he arrived exactly when expected. Tyler was extremely professional and thorough. He was extremely courteous, used his floor protectors, and was friendly to our dog who wanted nothing more than to play with him. Our sink had been clogged and drained slowly for the past few weeks, but upon trying to fix the problem myself with a hardware store snake, I was unable to make any headway. Tyler walked through every step of the process with me, explaining what he was doing and why. His explanations of the camera diagnostic and tests he ran were easily understood and he gladly went into details upon request. He could have likely finished our job and left for the evening, but he made sure he'd done a great job before departing and explained suggested future remediation for our consideration in a way that wasn't pushy or pressuring. I'd like to pass along a huge thank you to him specifically for a job well done, but also to your company on the whole for the professionalism and good experience start to finish. We're glad we went with our guy in calling you out for this issue and will keep you at the top of our list for any future issues with our Plumbing, Heat/AC, or Electrical.
My wife and I purchased a front door and a back door from Door Masters of Texas. Charlie took his time to explain everything thoroughly, and our initial visits were nice. After we paid for the doors (yes... we decided to pay for both doors up front... and they were not cheap) we were told it would be at least 2 1/2 weeks before installation. It took over a month. The back door was the hold up, because they kept saying it hadn't arrived. Even though we were anxious to receive our new doors, our main issue was the lack of communication. I learned about the back door not coming in after calling. They could have at least picked up the phone to communicate what was going on. So one Monday, instead of calling, I decided to visit their store. Well to my surprise, the back door had arrived and had just been freshly painted. The front door was already stained and the polyurethane already applied. Ken took me in the back to view both doors, and I was pleased and very impressed. Danny and Ben showed up the following Saturday to install the doors and they did an EXCELLENT job. The doors are beautiful, and the house looks and feels totally different. Danny and Ben were very professional and made sure to stay until the job was complete. No rushing... they took their time, even though there were a few challenges. The end result is amazing. The only reason I am not giving the company a 4 or 5 rating (like I would love to) is because of the communication after the sell. They have quality doors and their installation team is very professional. They just have to work on making sure they keep their customers in the loop.
In late May, or early June, Abacus Plumbing rerouted my kitchen sink drain line because the existing drain line had apparently buckled beneath the house. However, due to the heavy rains we received, unbeknownst to the technicians who performed the work, a small section of the new line buckled afterwards as a result of the ground shifting due to all the rain and was not allowing the drain water to properly flow towards the main drain line. Although I was unaware of the drain line issue, I was having a problem with standing water in the vicinity of the drain line clean-out cap, so I called Abacus Plumbing an described my concern, and within an hour a technician arrived at my house and quickly assessed the situation. Within 2 hours later, another technician arrived and did a further analysis of the problem and decided to run a camera through the pipe. First thing this morning, all the technicians were here and ran a camera through the pipe and quickly located an area of standing water in the drain that concerned them and they decided the best course of action would be to replace that portion of the line. Within the hour, the technicians and crew dug down to the questionable section of the drain line and spliced in a new section of pipe that was approximately 8' long. They subsequently leak checked it and also checked my irrigation system for leaks. Which, incidentally they did locate a small leak and corrected, but probably not enough of a leak to cause the overall problem of standing water.
I was referred to wired electric by a friend all was going well. I spoke to a polite person to schedule the appointment and they sent someone around the next day on time and materials. Now readers be aware when on T&M this company will charge you from the moment that they turn up until they leave, this also includes the time that it takes to pick up materials if they do not have it on the truck or if they have bought faulty equipment e.g. In my example the electriciain had the cable I needed but discovered it was split and unusable. He charged me the time it took for him to get new cable on top of the time it took to install it in the house. A simple TV RG-6 single drop cable installation ended up costing $377!!!. When i called the company to explain that a customer should not be expected to pay for time caused by faulty equipment I was not longer greeted by a pleasent person instead I talked to a condisending and aggressive toned employee who stated that I was the one being unreasonable and should expect to pay for the extra hour. After what felt like 30mins of arguing he eventually said he could reduce the extra hour charged to me by 30mins and that was his final offer. For a company that prides itself on customer service at a honest price it felt that they took advantage of the situation and made a potential loyal customer pay for their mistake. What a shame.
To begin with, I was a little stressed when the technician showed up. I had to leave for a doctors appointment in 15 minutes & I was stressed with the lack of time I had with your technician. However, he quickly began his inspection and worked quickly and efficiently as I watched. Although I hated to leave, I had to in order to make my other appointment. The technician told me as I left that he would be done in about 10 minutes & would call me when he was done with his recommendations. Sure enough, I had pictures texted to me and a call shortly after that. I was quickly informed of my issue and the technician would still be in the area and would stop by when I was done at the doctor. Needless to say, he went out of his way to assist us with replacing our HVAC system. He worked to get us approved and make sure my wife and I were satisfied with our purchase. His customer focus and friendliness quickly changed my frustrated attitude from when he first showed up at our door. I most definitely will recommend you to our friends and neighbors. And most of all because of the customer service we received from our technician. While I think about it, he either called me sir or Mr. Jon the entire time we were together. His respect to the customer was very impressive. Could you please thank him again for us! We look forward to seeing him for AC check-up in the spring!
Scheduling our appointment for an estimate was quick and easy. We received a courteous phone call letting us know when the technician would be arriving. Antoine arrived almost to the minute of the scheduled time. He proceeded to perform a very thorough diagnostic of the 3 HVAC units. His competency was immediately apparent when he discovered a control board failure that two previous (different) companies had missed. Antoine was very easy to deal with. He communicated to me what they could provide and their core values. He did a great job explaining the little things to me while he was looking at the units. I never got the feeling that he was rushing to get this estimate over-with and I never felt that he wanted me to just go away and leave him alone while he was doing his work. I had a followup phone call with the Operations Manager and had a great feeling about you as a company as I hung up the phone. I'm sold, I will be using them for this repair and all of our future AC needs. I will probably use them for my plumbing and electrical needs also since their employees believe in the company core values so strongly.
On Friday 12/11/2015 we had an issue at home when my wife ran the washing machine, water came out from one of the toilets. We called a rescue rooter company and after going through the pipe with a snake and then with a camera they told us that the problem was the main pipe drain below the house/slab which was broken because of roots and need to be replaced with total cost of 32k...insisting us that we have to do it asap to avoid more problems in the foundation. In order to have a second opinion, we had the great idea to call Abacus. We explained the situation to the technician and he did an inspection with a camera on the drain pipe telling us that there was not any root and breaks in the pipe and the problem was caused by built up dirt and grease in it. Later came his supervisor and recommended us to clean it up first with a jet system and check again with a camera..bottom line the problem was solved due to the HONESTY and professionalism of our plumbers!!! Great job Abacus!!
Since the sheetrock was dry to the touch and the plumber couldn't find any problems after checking others areas in the house that may have caused the leak in the utility room, the only thing he could do at that point was to cut the sheetrock to get to the plumbing. I didn't want to cut into the sheetrock unless I absolutely had no other alternative. He then recommended Bionics to test for moisture behind the wall and was kind enough to immediately call them for me. When they came out the next day they confirmed the area behind the sheetrock was totally dry. I would like to give a big "thank you" to our plumber for his help in solving my problem. i really appreciate him calling Bionics because it saved me having to spend a lot of time and effort for nothing since there was not any moisture behind the wall. I will highly recommend you to anyone that asks and I will not hesitate to call if I have a problem again.
Starting with the initial phone call, the customer service rep was very friendly, professional & efficient. Received very prompt service from both your company and Bionics. The technician was very friendly, professional, knowledgeable & efficient. He explained to me what the problem was, showed me the part that was damaged and showed me the new part. He showed me a problem with the overflow drain on the water heater that was a result of the way that the water heater was originally installed, and fixed the issue. He also keep me informed of the status on the repair (ie, the wait time to receive the new part, what steps he was preforming and when he completed a step, to how long a certain step would that to complete). I am completely satisfied with the very professional service proved by your company. And would recommend you to anyone who ask for advice on who to call. Thank you for your prompt service.
I met with the technician for an estimate for whole house re-piping on a Sunday morning (I wasn't aware that Abacus provided normal service and estimates on Sunday!). He performed a thorough walk-through of my house and attic, asked the types of questions that I expected, provided all of the information for the job, and answered all of my (many) questions completely. It is clear that he knows what he is talking about and discussed all aspects of the job to my satisfaction. He spent the extra time listening to my questions, concerns, options, etc. and provided me all of the data I will need to make my decision about getting this work done. He also pointed out areas that I may want to consider that I had not thought of myself. Overall I was very impressed with his knowledge of the job and timeliness of responding. I have always found that Abacus has qualified employees and does a quality job.