Exceeded my expectations. This was my first time renting an RV. I had waited until May, which is super late, to try to rent my RV and all the places I called were out. But this place had one left and they gave us a great price. I was able to take care of all the paperwork online which was nice because I lived almost an hour drive away. The gentleman I worked with, Jack, was great and he even went above and beyond to contact and work with my insurance company for coverage of the RV instead of trying to sell me other insurance.During our trip, one of the keys got stuck in the lock, I was able to call right away and talk to another gentleman at the rental center that gave us permission to drill the lock out and didn't even charge us for it. This saved our trip.I have worked in Customer Service for a long time, and I was extremely impressed with how smooth and painless this rental experience was. I will definitely work this this company again.
11572 Clear Creek Rd NWSilverdale, WA 98383
From Business: Welcome to Clear Creek RV! Clear Creek RV Center is a recreational vehicle dealer in Silverdale, Washington. Since 1976, our independently owned and operated busi…
Our kids were begging us to buy the RV, we had so much fun! It was a luxury unit, but still a fair price and extras like mileage were all discussed in advance. Jack also really helped us out by arranging to keep the RV overnight after our Friday walk through since we weren't leaving Seattle until Saturday. He and everyone at 5 Star RV were friendly and helpful. We took care of the RV like it was our own and our full deposit was refunded minus our mileage overage. Our experience was incredible all around and I hope we have the opportunity to do it again!
We have rented a 26' RV for 15 days with Five Star. It was our 9th time that we rented an RV (5 times in Australia, twice in Canada, and once in the USA and once in New Zealand). Overall, our experience has been excellent, and certainly the best in all our RV rental history. The key to success was the personal contact we had with Jack Burnside, who helped out with our questions per email. We had no surprises and all costs and details were as explained and expected. I would certainly recommend this RV rental site to others.
5 Star RV Center turned out to be exactly that..... 5* Trip was spectacular no glitches or issues for the entire trip and Jasper, Lake Louise, Lake Moraine, Banff, and Sandpoint were an RVers dream! When we brought the rig back it was quick and thorough once again. Since we "babied" the unit like it was our own we didn't do any damage to the nicely appointed Jayco.Still...... Would I do it again...... Hell yes'm! Would I do it with 5* RV Center.... Hell yes..... Thanks again Jack I appreciate all your help and patience!
Great Experience!!!!!! This was our first time renting from Five Star RV Rentals. We had excellent customer service. Kristina was very helpful and took the time needed to help us choose the right RV for our vacation. Loved the hospitality basket and how clean everything was. Most of all we appreciated that everything worked on the RV when we got to our site. Bonus!!!!! Again we very pleased and are looking forward to renting from Five Star again.
My family and I rented from Jack (who by the way was AWESOME!!!) He walked us through our RV with us, and made sure we understood everything. He stated that most people had never driven a RV which put our anxiety at bay. Jack gave us his cell phone number to ensure that if we did have any issues, he was merely a phone call away. Highly recommended! Well done!
Barry and the crew at Five Star are the reason you want to work with local members of the community. Everyone, especially Barry himself, went totally out of their way to help me get exactly what I wanted, then went a step further! I had been looking everywhere for a good tow vehicle, and the PT Cruiser I found there has been terrific.
We rented one of their 26 foot trailer for 4-days. The pick appointment was fast and easy. Returning the trailer was quick and easy as well. We enjoyed the service as well as the rental from Five Star. The camping trailer was clean and well taken care of by Five star. We will definitely come back again for our next camping voyage.
I had a good experience with these guys getting service done one one of our shop vehicles. Nobody in Seattle would take our oversized van in for a wash, and it was starting to look like a giant Chia pet with the green moss growing on top. Five star was no nonsense and took me right in.
Rented a new Fourwinds 26' Class C for the weekend. Jack, the agent, was very thorough and detailed in the explanation of the costs and expectations. The unit was new so of course everything worked great.