Yeah try to get these rude ass people to talk to you on the phone. Never recommend you. Nasty girl hangs up me three times
10. Austin Steam It
I absolutely love this company! I have used a ton of different carpet cleaners in Austin. But this company is a cut above the rest. They are professional, informative, on time and friendly. I have recommended this company to all my friends, family and neighbors. Definitely a company to have on s…
Mr. Shepard (owner) and his two kids cleaned my carpet on Labor Day 2014. After they left we realized we had $1400 that was stolen out of my wife's jewelry box in our master bedroom closet. The closet was out of sight from our security camera and they were not caught in action, although they wer…
I recently purchased a foreclosed home in Round Rock. The carpets were filthy and had ripples throughout the home but didn't look too old or worn out. The appraiser told me that he didn't think they were salvagable, but I thought they might be. I called Will and had him come out and take a lo…
Austin, TX 78729
From Business: Glad that you chose A&R Service Pluse! Ruth and Anthony have many years of experience In these fields. We cover the local area of Austin. Our crew works fast and efficiently, while always putting the customer first. Give us a call for any Cleaning, Home maintenance, HVAC, and Home Services Needs and will gladly get you on …
Austin, TX 78728
From Business: Steam master offers a full range of services for your carpet. Including: steam cleaning. PET ODOR/STAIN removal. And carpet restoration. We Also offer upholstery and TILE/GROUT cleaning AT competitive rates!.
Peace Frog cleaned an old apartment's carpet and laminate flooring. The job was tough due to stains. Ben was friendly and arrived on time. He spent extra time on the stains, walked me through all areas and left booties. This was a terrific experience and we plan to use Oeace Frog again!
I called on a Friday for an appointment. Appointment was scheduled for Tuesday morning as Monday was already full. The technician arrived earlier than I thought he would. Ben introduced himself, gave me his business card, thoroughly explained the cleaning process, and got right to work. The carpets look much better, the dirty spots are gone, and every thing just looks cleaner. I would definitely use Peace Frog again. A neighbor was happy to get cleaning information from Ben as well.
Used them again and still very happy. Always polite and very friendly! The technicians that came today were John R. and Steve. Awesome guys!! We lost our dog this week and there were lots of areas on the carpet needing special treatment due to her inability to make it outside at the end. Carpets are beautiful again and smell great. Also had an area rug cleaned and our grout cleaned. I will continue to use Peace Frog every time I need my carpets & tile done!!
I sent an email request in the evening after business hours, and first thing the very next morning I received a follow-up call from Cameron. Thank you! Peace Frog is, hands-down, the single most professional company I've ever done business with in Austin. Period. Cameron was friendly, efficient, and professional arranging my appointment over the phone, and the awesome James and John G did a bang-up job cleaning out my dryer vents and steam cleaning my couch (I decided to do it on the spot after seeing the free demo Peace Frog offers, and J & J accommodated me). James and John G arrived on time, knew their business, and got the job done in a timely manner while treating both me and my house with the utmost respect. Call these guys! If Peace Frog ever decides to add concrete floor deep cleaning to their menu of services, I'm first in line. Thank you again for your great service.
James came to our house in July and did a fantastic job. Very professional, very thorough and very friendly. Explained all that he was going to do and followed through. We will definitely use James and Peace Frog again.
Mike did an awesome job. Came on time, was very quick, and left the house looking great. Will use again!
I bought a Groupon for a whole house cleaning. My house is just under 3000 sq ft. First when trying to schedule it was a pain. Called many times never got a answer. Finally Scheduled for Friday, first I got a call that the tech was going to be 2 hrs late....i call the office and they told me they would send a different tech that was closer. And he should be here in 45 mins. My appt time was 3pm.....the tech arrived at 5!!! It just went down hill from there. I walked the tech around my house. I have a four bedroom but was only cleaning three of them. I ask since they were so late and he wasn't doing one of the rooms if they could do the stairs. He said no, so I was going to call the office to ask if he could and they were closed. So as I sat and talk to the tech and he proceeded to tell me that this cleaning won't be a good one because I purchased the Groupon!!! He also suggested I check the reviews on the company because they are bad and there is better companys in Austin!!!
John R. and Morgan did a wonderful job. I will definitely do more business with them in the future.
I was searching different companies and reviews looking for someone other than____ to clean my carpets. I asked the person answering the phone what cost to clean 5 areas and stairs. She gave me a basic cleaning quote and let me know the techs will give an estimate before any work is done. I made appointment for the following week. On the day of the appointment I'd received a call from techs when they were 25 minutes away. While doing the walk through I could tell they were the real deal. They gave estimate before any work as I had a few issues with carpet. Main reason I searched for a new services. My spots were returning and I felt that it could come cleaner. They made there promise to me. cleanest carpet ever and spot issue resolved.....Thanks guys!
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.