Salem Veterinary Services
9629 6 Mile Rd, Northville, MI 48168
Parking: Lot, Free
Specialties: Farm Animals, Ranch Animals, Pocket Pets, Livestock, Small Animals, Large Animals
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I knew before going to this clinic that the technician/receptionist was going to be unfriendly because she was like that over the phone. She vacillated between somewhat friendly and rude and condescending. I thought, "The Dr. is bound to be better". No chance. No welcome smile, no hello. I can say I think the dog had good care but they are desperately in need of some social skills. I took a dog in that wasn't my own, I was dog sitting. The tech and the Dr. just huddled together, leaving me totally out of what they were doing, as Lucky yelped in pain. She said the dog was a woos, because no other dogs cry when they're getting a shot. She tried to teach me how to hold the needle but I had trouble. She got very impatient with me until I told her not be mad at me, I was new to this. Magically, a veil lifted from the Doctor's and tech's eyes and they were as friendly as could be. Probably realized, "Oh, oh. it's review time". The office was shabby and if you can overlook the nastiness, you might be okay there. I don't know about prices because the owner paid for everything. I would never take a pet there
If you can get past the rude and condensending receptionist staff the vet care and the costs are best we ever seen!!!
I think it's ridiculous that the vets allow their staff to talk to and treat people the way they do. My low rating is because of the front desk service.
Ditto Deborah and Tracy comments. Was referred to Salem Vets ~2006 and haven't even thought of going elsewhere since. Vets are kind & compassionate, consummate professionals, and their rates are very reasonable. I've already paid them highest possible compliment - repeat business & referrals - and will continue to do so.
This is the best place for animal care that I have ever been to hands down. I cannot say enough about both Veterinarians. The first time I went there was because my current vet at the time was completely over charging me for something I knew they were misdiagnosing. My friend said Salem was worth the drive so I called them. The vet nailed the problem which wasn't good, then their compassion blew me away. Since then I admit that I looked for someone closer since it is over an hour drive, but I could not find anyone that gave the same quality of care. They explain everything and they love the animals. OH, and they are HONEST and never do something that doesn't need to be done. I love them and will never switch again. On the negative side, more and more people are figuring this out and they are very busy. I feel so blessed to have them caring for my pets.
This is about the 5th vet I have used in my life time, and I wish I had found them sooner. Warm, Compassionate, Caring, Down to Earth pet care. Will not "gouge" you with tests and items you do not need. Even when I asked about expensive procedures I had done in the past, they told me that if there is not a reason to preform them, they do not need to do them. I am so very happy with them. They are truly the BEST Vet Clinic around!