Medical Clinic Of Northville PC
308 S Main St, Northville, MI 48167
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I'm extremely disappointed with this place. The office staff are unfriendly and rude. Regardless of whether you have an appointment or not there is ALWAYS a wait! We typically wait 1.5+ hrs before even getting called back to a room. Then another 20+ minutes to see the dr. We will be finding a new physician immediately. Do yourself a favor and don't waste your time here.
I've only been here twice, but already feeling I made a mistake in moving to this clinic. Doctor seemed knowledgeable, but staff is horrible. For most of my needs, I've had to leave a message and could never speak to a real person on phone. Once when I could, had to repeat myself several times and then put on hold endlessly such that I had to disconnect the call. The receptionist couldn't even understand basic requests related to insurance and was quick to give irrelevant advice without even trying to understand my request. If same poor experience with staff repeats, I would definitely consider moving from this clinic!
03/04/2011Provided by Citysearch -
Dr. Ross Summers takes the time to become fully knowledgable about his patients medical issues. He is aware of nutritional concerns unlike many other physicians. I have found other clinic staff to be technically conscientious and polite. I have been very pleased with the care I have received at this clinic.
11/27/2010Provided by Citysearch -
I called MCofN before noon this morning to ask if they were making appointments or taking walk-ins today. After repeating my question 3 times, and being put on hold for several minutes each time, someone finally took my call and answered my question by saying they weren't going to be there much longer. Well in the time I spent on hold I could have gotten there. What was worse though, was when she said ""We've been here since 8:00."" Am I suppose to feel sorry for you? I hope you feel bad for me having to waste my time and my phone minutes on hold for you to tell me what an inconvenience it is to you for me to want to come in.
04/22/2009Provided by Citysearch -
Dr Ross Summers is the most wonderful/brilliant doctor I have ever had. He has sent me to specialists for specific testing; all specialists he sent me to have told me what a genius of a doctor I have in Dr Summers. I already knew how wonderfully he took time to listen to me without rushing me through like most offices have done in the past. Dr Summers diagnosed my illness that was worsening had to do with black mold finally discovered at my apt complex just across the street. HE diagnosed me quickly as black mold can be a neurological attack that can cause mental issues and even suicide in some; I thought I was literally loosing my mind until he rescued me and told me to throw all my belongings of wood, fabric, bedding, paper/cardboard etc away as I moved from the complex...I would have had the same issues at another place without his diligence to exterminate all the medical causes as black mold had infected all my belongings, causing my misery and incredible pain. I love Dr Summers for all his time and dedication as his patient. HE HONESTLY SAVED MY LIFE. I have seen him for 5 yrs now and he is kind, caring and smarter than any doctor I have ever had. He has now been very thorough referring me out after a bad car accident, taking time again to really care. This isn't just one visit for me, but a lot.. I trust my kids seeing him as well.
I dont know what is wrong with the reports on here, or what is wrong with people. The bldg by the way is charming and comfortable. People usually only comment when they complain-I was just looking up his address for a friend I am referring and I am glad I could tell you how magnificant I think they all are there, the staff makes me feel very special there and they are very compassionate. Dr Johnstone is a gem as well~and I know many who like Dr Helzer too.
10/14/2008Provided by Citysearch -
My information about the office is through my father. He received medical services for many years at this clinic and we frequently spoke about the services there as my father was very concerned about his health. Originally he saw Dr. Janice Summers and seemed to like her. Then her brother took over, Dr. Ross Summers. That's where the problems started. My father, who is elderly, had many health concerns and was at the clinic often. The comments made by Dr. Ross Summers that were being repeated to me were inappropriate and thoughtless. At one point, Dr. Ross Summers said, ""not you again"" to my father at another time he reminded my father that ""people can't live forever"" . That part was bad enough but the level and quaity of medical care was most disturbing. My father had substantyial tremors and asked Dr. Ross Summers about Parkinsons. Dr. Summers had my father hold a pencil and then pulled it out of his hand. Upon doing so, he told my father that if he had Parkinsons, he(meaning Summers) would not be able to pull the pencil out of his hand. In the meantime, he plied my dad with dozens of medications which for the most part did not alleviate my father's problems. My father continued to feel poorly until he fell down a flight of stairs severely injuring himself and was diagnosed with Parkinsons at the hospital. My father relied on Dr. Ross Summers' care, which was a mistake. I would not recommend this clinic, especially for an elderly person
01/30/2008Provided by Citysearch -
Mostly all pro's! I left when my Dr (Janice Summers) moved, because i liked her so much. I think this place is very friendly, comfortable, accommodating and quant. It's not a big place, or fancy, but i'm sure that helps keep the costs low or lower. :) One thing I REALLY liked was the fact that they did almost EVERYTHING right there in their offices.
The only drawback I can think of is it was hard getting through to the office via phone calls. I have had much worst though, at other offices. I highly recommend it. I drove from Bloomfield Hills to Northville because i liked it so much. Being a patient of Dr Janice Summers, I followed her to two other new offices which I didn't much care for. She has now moved to FLA, so i'm looking again and will probably come back to"" The Northville Clinic.""
05/04/2006Provided by Citysearch -
Used to go to this clinic have now moved to Main Street Family Medicine after Dr. J Summers left. Dr Ross SUmmers was okay but the shake up really messed up this office. The staff is friendly but I felt like cattle they moved me in and then out. The building needs a lot of work.
09/24/2005Provided by Citysearch -
I went for my first visit to this facility and was very impressed. I only waited about 10 minutes after filling out my paperwork. The girl putting my in the exam room was very nice and very professional. I was most impressed by the physician. He spent time answering all of my questions and did not seem rushed to get to the next patient. The staff at checkout were very helpful, they took care of me right away because they knew I did not feel well.