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Highland Lakes Shopping Ctr
Consignment Service, Resale Shops


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Colleen W.



I've been going here for over 10 years and I LOVE shopping here!!! This is why I give them 5 starts. Consigning clothing can be tricky anywhere, but to give this place 1 star misrepresents what a fantastic shop this is.

Marcy W.



Terrible!!! As the person below stated! Loved to go here shopping. Don't ever take anything there to sale. Or don't dare do the drop and dash. This is obviously how they make their $$$$. I took 16 sweaters and was told they were all accepted. Once I called back to check they told me that they only received one sweater and two purses. They don't keep a list and my mistake, I trust! They donated all of my sweaters and now told me that they won't give me a slip to write off for taxes. Should be a negative 5 star!!! But of course that's not an option.




This store used to be my favorite place to shop, I always could find nice clothes for super cheap..but once I started consigning everything went downhill. They would make me drop my items off to be looked at, then several times when I came back to pick them up many were missing. How on earth does something like this happen if staff isnt taking them? Came in to pick.up my unsold items right before my 60 days were up, while searching the store for my stuff I found 3 of my most expensive items and a coach handbag on their clearance rack..get this..marked $1! 5 things I never located, which included a very expensive necklace that would have been kept behind the register. When I asked why my items were being sold for $1 after we agreed on prices, the rude manager told me my stuff expired and it all now belonged to their store to price whatever they want! So not only was my stuff being sold at ridiculously low prices, but they werent even going to give me a cut of that measly dollar, because they stated my things now were their property! Unbelievable I came within ONE DAY of my pickup date and this is what happened. Managers are rude, they really should be turned in to the feds for what they are doing to people. They sell cheap fakes from china then mark exorbitant prices on them, I think Ill pass from now on. Very unprofessional, back room is a mess, stuff thrown everywhere, clothes all over the floor in the back, half the time I found something I wanted there wasnt even a tag attached, I guess that explains where all my missing items went. Most of the employees are very nice though, and overworked. Its a shame such a nice store has gone down the tubes in the last 2 years. Dont consign here if you dont plan on giving your belongings to these people for free, because technically thats exactly what I did.



Great Store!

I have been visiting this store for about 8 months and couldn't be happier with it! I am the best dressed I have ever been. It is a treasure trove of current fashion and accessories. The prices are very low for the quality of clothing. They are very particular about what they accept and they do a terrific job of displaying the merchandise. It is organized and clean! You can find designer clothes, high-end dresses (think "mother -of the bride"), as well as business and casual clothes. I have found items by Chicos, Ann Taylor, Ralph Lauren, Gap, and Coldwater Creek just to name a few! Worth the visit and worth coming back to as the merchandise is always changing. A lot of jewelry and purses too. And, almost forgot, but if you shop on Fridays it is 20% off for using cash.



Provided by Citysearch - 
Best resale store in the state

This store has the best selection of merchandise around. They always have a sale running to save you more money. They put out new stuff all the time.
Today I bought a 5 pairs of shoes for $1.00 each.
Plus pants, blouses and skirt total of 10 things all for $ 1.00 each. Then even though it wasn't there payout time they let me collect my $182.00 from my consignment.
They don't always take everything I bring in, but they sell just about everything they take. I have never had a lost item.
Everyone in that store is friendly and if you go enough they even remember your name. I wouldn't shop or consign at any other store



Provided by Citysearch - 
Terrible Consginment

The worst place I have ever been. They do not know how to price anything. Example: sweater =$14.00 yet an evening gown = $11.00 . I paid $100.00 when I bought it. Then they lose your items and don't pay you for them.
I could have made more selling my items at a garage sale. Very inexperienced people running the store. Be smart and really shop around. This is NOT the best place. Even Value City has better clothes. Unfortunately one has to give a rating on this. It would be a minus 5 star for me . In other words , does not deserve even one star.



Provided by Citysearch - 
Customers ARE NOT appreciated!!!

The Consignment Clotheirs store was always wonderful, until well, the past six months.. Examples:
First Clothes are not what they used to be, now they are very used, often outdated.
Second: Ladies behind the counter seem to have an atttitude, like they are better than the customers.
Thirdly: contests are displayed by Winners aren't. Does anyone ever really win?
Fourth: Customer appreciation day! What an oxymoron, long lines, no food(until hours later), warm water, rude assistance...Well I guess I know to shop elsewhere and find a store that really knows how to treat customers..



Provided by Citysearch - 
Cancelled my acct

I took in a very nice designer coat and got the paperwork on what price they would charge. I called back in less than a month to find it had sold and was told what amount I was due to me. When I went in to collect 3 weeks later I was told a different amount and that I actually OWED them because of yearly dues!!

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