The Dr. that works in the hospital for wound care is horrible. He either is incompatant or is a crook.
5301 Alamo Ranch PkwySan Antonio, TX 78253
Took my daughter there on Sunday just before they closed. The dr Melissa Gonzales called her prescription into a Walgreens that was closed instead of 24 hr one. You'd think she would know better at 5:30 on a Sunday! Now I have a 5 yr old daughter in extreme pain with ear infection. Called up CVS…
13909 Nacogdoches Rd Ste 111San Antonio, TX 78217
I recently had to go here. Even though there were others in the waiting room, I got back to see the doctor within 15 min. The staff in the front were wonderful, and even the office manager stopped to make sure I was being taken care of. The doctor was great. That would have been enough for m…
I had an allergic reaction when stung by a wasp.I waited less than 30 minutes to be seen by a courteous staff. Dr. Gogu was just as courteous. It more than makes up for the 5 hour wait last time I went to the ER:)
Le tratan muy bien y entendi todo lo que explicaron . Fui sin cita yo y me atendieron de volada
Recibí muy buena atención por parte de todos. Se tomaron el tiempo para explicarme todo. Muy agradecido
This place is a scam....no specialist working there...reported this to my insurance co..
Wow we had the worst experience at the 1604 location. They are lacking assistance with helping sick people. I took my wife in today she was feeling very ill. the receptionist was on the phone. We signed and sat down for over 20mins they never once looked at the sign in sheet. I went up to the clerk to ask a question on how long it might take and i was told a least 2hrs. It seemed they were short staffed. I would not recommend them to that location. We left and went they cross the street to Texan Medical... We were in and out within 30mins what an experience.
I was injured a while back and had been to the ER a few times and a couple of doctors and got all different diagnosis and opinions but no relief and no treatment. I was walking out of HEB and spotted his sign and gave the office a call. He actually answered the phone and talked to me. I told him I was outside and he told me to come on in. He spent at least 30 minutes with me that day just asking questions and trying to get to know my situation. We scheduled my first appointment and I have never had a Dr take so much time with me and really listen to me. For the first time in a long time I felt like a Dr was really listening to me and EXCITED to help me. He spent so much time with me I am truly impressed and he really put my mind at ease regarding my issues. He has done all he can to help me in my situation and I am confident I will get great results. I will be going back and telling anyone and everyone who will listen to go to him too.
I also had a great experience with this clinic. The facility is excellent. (The big screen TVs and interactive lighting built into the floor entertains the kids while they wait.) I went in without proof of insurance and the front desk staff did the research over the phone to confirm insurance while I was there. They went above and beyond. I too have only a $20 copay normally, but my URGENT CARE copay is $50, which is what they charged. For Sunday morning access to a physician when my daughter had a 103 fever, this well worth the extra $30. The physician was excellent.
I had a very pleasant experience at this office. The staff is friendly and the doctor is awesome! When I called to schedule my appointment the doctor actually answered the phone himself, he was on his way to the hospital but told me that he could meet me at his office in fifteen minutes. I filled out my paperwork and was seen immediately. I called him back on Saturday to let him know I was still not feeling well and of course he was available to assist me and call in another prescription to my pharmacy. I was on my way to feeling better the next day. When I had a question about my insurance claim the receptionist was very helpful and called me back within 5 minutes. I will definitely go back to this office and I will recommend it to everyone I know!
If you show up during office hours they will not be there. I showed up during typical office hours in the middle of a weekday and nobody was there.
Great bedside manners, no waiting time. The doctor spent a great time listening to my mother and reviewing my records, he called me back to check on my mom's health. Highly satisfied.