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Slow service and lack of quality food

First off I have eaten at this restaurant for about 15yrs or more. With this being said i know for a fact that this place has gone to crap. It should not take over 1.5 hours for 3 people to eat dinner and we finally had to get up and find a manager just to get our check(it was a Thursday night at 7pm so obviously it was not busy to say the least). The service was slow and not friendly at all. Even when the food arrived it was all dried out like it had been sitting under a hot lamp for awhile. We asked for extra sauce and we never received it either.



Provided by Citysearch
Served left-over food

I decided to spend $11 on a weekday lunch because I wanted to have a good food and to use a clean restroom. Instead, I was served a chile relleno, which I believe was a left over. Otherwise, why would it be cold? In addition, their ladies room had a slightly flooded floor. Yech! Skip the Northridge El Torito!



Provided by Citysearch
great Margarits

The Margaritas are Amazing!! Food was so so, but the staff was very friendly and we were seated promtly. This is one of my favorite places to go and relax after a hard days work



Provided by Citysearch
Neato El Torito

pretty good El Torito, this is the place you can take young kids and any noise they make will be drowned out...thus not so romantic. food is good here, it is huge so great to take large groups. their prices went up recently but still reasonable.

More Info

General Info
The authority in great Mexican food for more than 65 years. Offering a memorable experience to make each guest feel like family.
Payment method
amex, visa, master card, cash, discover
Price Range
North Valley, Northridge
Real Mex Rewards Program
Mexican Restaurants, Restaurants
Other Information

Parking: Lot, Private

Wi-Fi: No

Bike Parking: Yes

Attire: Casual

Good For Family: Yes

Good For Groups: Yes

Good for Kids: Yes

Wheelchair Accessible: Yes

Take Out: Yes

Cuisines: Mexican, Latin American

Alcohol: Beer, Cocktail

Takes Reservations: Yes

Outdoor Seating: Yes

Specialties: Banquets

Price Range : Average

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