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Your Comfortable Choice For Over 95 Years.

General Info
Fast service - even when we're swamped. We do everything we can to get you scheduled as soon as possible. Knowledgeable technicians - when you are having issues, they will be able to explain the problem and how they will fix it Friendly, courteous, and honest employees - we know you don't just want anyone in your home, so we only hire the best of the best Priority service for our G$P members - we get you to the front of the pack when it's busy if you're a member Today, Jackson Comfort is in it's fourth generation of family workers and is still one of the largest heating and cooling companies in Northeast Ohio. But we have not outgrown our roots: providing honesty, quality installations and repairs, and great customer service! The customer is always our #1 priority, so we tackle each problem one at a time, so nothing gets missed. Our technicians make every effort to ensure your system operates safely and efficiently. And when you call for service, you get a live Jackson Comfort employee who wants to help. No machines! Thank you for taking the time to learn more about us. We look forward to serving you. License Number: 15527..
Hours

Regular Hours

SunClosed

Extra Phones

24/7 Emergency Service: (800) 552-2576

Services/Products
Heating, Cooling, Maintenance, Air quality, Water Heaters, Refrigeration,Boilers, Furnace, Handle both Install and Repair, Commercial and Residential Cities we cover:Akron,Aurora,Bath,Beachwood,Bedford,Brecksville,Cuyahoga Falls,Hudson,Kent,Macedonia,Northfield,Solon Stow,Streetsboro,Twinsburg, Bainbridge, Barberton,Brady Lake, Brimfield, Broadview Hts., Brunswick, Chagrin
Brands
Furnaces: Trane, Luxaire, Amana, Goodman. Standard & Solar Attic Vents: Buttler, Solar Star, Artic Breeze, Etc. Aprilaire Air Quality Products. White Rodgers (thermostats). Bradford White (hot Water Tanks). Rinnai & Navien (plus Other Tankless Hot Water Heaters)
Payment method
master card, discover, check, cash, amex, visa
Accreditation

Trane Comfort Specialist

Air Conditioning Contractors of America Member

NATE - North American Technician Execellence

Associations
Better Business Bureau
Other Email

Categories
Heating Equipment & Systems-Repairing, Water Heaters, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Air Conditioning Service & Repair
Other Information

Services: Heating, Cooling, Maintenance, Air quality, Water Heaters, Refrigeration,Boilers, Furnace, Handle both Install and Repair, Commercial and Residential

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Reviews

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Jeff P.

01/11/2018

Overall
Expertise
Professionalism
Promptness

STAY AWAY FROM THIS COMPANY!!! They will try and up sell you into buying a new furnace. I called them to trouble shoot an issue I was having with my furnace. Their tech showed up and told me my 12yr old furnace was shot and that I needed a new one. They wanted to sell me a new furnace ($5000-$7000 depending on what furnace option I picked). The short of it is, I fixed it for $150 in parts and a little sweat off the brow.

Kaye W.

04/27/2017

Overall
Expertise
Professionalism
Promptness

About one month ago I called them to come out because my pilot light was out on the water heater. The tech showed up and backed his truck and ladder into my bedroom wall. It was just a nudge he said and there was a scratch on the siding. I was standing in the bedroom when he hit it and it sounded like an earth quake. He was able to solve the problem with my hot water tank and didn't charge me.

Last week I called because my air conditioner was cold but running constantly and wouldn't shut off. They came to the house and said I needed a part and it would take a week. They came back and worked on the system for one hour then said I don't need the part. Well, one hour later, the air is hot, the outside pump isn't on and the inside furnace is running constantly. So, I called them back and insisted they get someone out here again that night. A guy named Jim called me back and said he can't come back tonight because they have a more urgent problem to deal with. I told him I have been waiting for one week, the technicians they sent out ( three different men) couldn't fix the problem and I would just call a different company. I just hope they didn't do something to break my system. It's much worse off than it started out to be.

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