Jackson Comfort Heating & Cooling Systems IncAdd to Favorites
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24/7 Emergency Service: (800) 552-2576
Trane Comfort Specialist
Air Conditioning Contractors of America Member
NATE - North American Technician Execellence
Services: Heating, Cooling, Maintenance, Air quality, Water Heaters, Refrigeration,Boilers, Furnace, Handle both Install and Repair, Commercial and Residential
About one month ago I called them to come out because my pilot light was out on the water heater. The tech showed up and backed his truck and ladder into my bedroom wall. It was just a nudge he said and there was a scratch on the siding. I was standing in the bedroom when he hit it and it sounded like an earth quake. He was able to solve the problem with my hot water tank and didn't charge me.
Last week I called because my air conditioner was cold but running constantly and wouldn't shut off. They came to the house and said I needed a part and it would take a week. They came back and worked on the system for one hour then said I don't need the part. Well, one hour later, the air is hot, the outside pump isn't on and the inside furnace is running constantly. So, I called them back and insisted they get someone out here again that night. A guy named Jim called me back and said he can't come back tonight because they have a more urgent problem to deal with. I told him I have been waiting for one week, the technicians they sent out ( three different men) couldn't fix the problem and I would just call a different company. I just hope they didn't do something to break my system. It's much worse off than it started out to be.
Phone: (330) 468-3111
Address: 499 E Twinsburg Rd, Northfield, OH 44067