We needed to come in from out of town due to the admission of a family member. The Community Relations Manger (Mary Ann Niles), the Patient Advocate (Stephanie Haynes) Module D team, Roland, Le and the nursing staff were awesome. We appreciated all the assistance and support we received from the team. Thank you so much.
6120 E Mockingbird LnDallas, TX 75214
From Business: MinuteClinic Dallas, located inside CVS/pharmacy #2979 at 6120 East Mockingbird Lane, is a walk-in medical clinic. Services include routine vaccinations, health screenings, minor wound and injury treatment, physicals and more-- with no appointment needed. Our family nurse practitioners and physician assistants provide serv…
The doctors are nice but the office stinks. They forgot to send prescriptions to the pharmacy at least 3 times, made me go to the lab multiple times because they forgot to order the right labs, and scheduled me to come to the office when the building was still locked. Once I called thinking i was having preterm labor and was transferred to a nurse's voicemail and she never called back. I ended up transferring my pregnancy care in the 8th month because a heart defect was found on the sono. When i called the office to notify them of this, twice, both phone attendants didn't care and never bothered to tell the doctors.
Acct. number 1441704Customer service representative @ number 214-828-5695(Asian accent) is rude and not helpful. Also refused me the opportunity to speak to a supervisor. A representative name Cindy, a clerk was given my call instead of a supervisor a bit more helpful but just as rude and also refusing me the opportunity to speak to supervisor. I find it had to believe that the entire customer service department operates without a supervisor. They knew they were being rude and didn't want me to file a complaint.
CIP PARKING RIPS OFF HANDICAPPED! This bldg. has MANDATORY valet, but handicapped is supposed to be free. CIP deliberately provides inadequate facilities (6-8 spots for entire medical tower) which will all be full, then forces handicapped to pay for valet. Very shady.
Have not had a great experience here. I have been twice, most recently for a severe cold. Dr. Luong was very hurried and unprofessional with me, cursing at least three times during my visit with him. Upon looking at my ears, he said they needed to be cleaned and proceeded to jab a plastic instrument in my ear. When I told him it hurt, he just kept telling me not to move even though I wasn't moving. Two days later, I am still sick and now going to see a different doctor as my symptoms are worse and my ear is now hurting. I will not be returning to Doctors Express.
I experienced torture of the highest caliber here at the hands of those in charge . I saw and experienced such violations of human rights and dignity. I was physically,mentall,and some would say sexually tortured and humilated here and i am seeking legal representation. I will gladly provide a more detailed account of my real life horror story here
I went to this clinic this morning with a really bad urinary tract infection. I hadnt slept in almost two days and there was blood in my urine, I was in so much pain I could barely walk. I arrive at the clinic at 8 am. The front desk staff and triage were very nice...but the doctor was incredibly rude. She came in...glanced at my chart and urine test..gave me a quick "physical exam" which involved improper auscultation and palpation techniques...like she didnt even know what she was doing. Then she muttered a couple of words about what script she was going to write. .not really bothering to address any questions I had. When I asked for something for pain she kind of just rolled her eyes at me and said she would only give me ibuprofen. .even though my bladder was inflamed and I was having bloody urine. After my appt I went to Care Now (which is where I should have gone in the first place) and they took very good care of me and gave me something to help with the unbearable pain so I could sleep.Long story short just don't come here if you expect to be treated like a real human being.
OK i went to him once and he was very nice, nothing bad happened @ all!! He was very nice!!
Great facility. Friendly Staff
I'm not from Texas but there are a lot of these pop up doctors offices and medical chains that are for profit and there is nothing wrong with that but these people are so money hungry its ridiculous. First off you've got to have either the money or insurance or they won't see you at all. Second the doctor suggested I get the arm and hand braces for my carpal tunnel and the doctors office charged me $75 for each one. I later went to Walmart and saw the same exact braces for $15.00 for BOTH OF THEM TOGETHER!!!I overpaid $135.00!!!I was only making $8.00 an hour at the time so this amount was significant.I saw never again. EVER!