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Glen Oaks Nursing Home

Map & Directions
(10 Reviews)

270 Skokie Blvd, Northbrook, IL 60062

(847) 498-9320

OPEN NOW
Today: Open 24 Hours
33
YEARS
IN BUSINESS
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Hours
Regular Hours

Extra Phones

Phone: (847) 498-2990

Payment method
visa, check, amex, debit, all major credit cards, discover, mastercard
AKA

Glencrest Nursing & Rehab Center

Glen Oaks Nursing & Rehabilitation Centre

Categories
Nursing & Convalescent Homes, Assisted Living Facilities, Nursing Homes-Skilled Nursing Facility, Rehabilitation Services, Residential Care Facilities
Other Information

By Appointment Only: No

Reviews

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Eva V.

05/01/2018

Overall
Expertise
Facility
Professionalism

This place is so bad, it shouldn't be allowed to operate. But, there is a way to get your loved one some decent care if your loved one is stuck there. I know of one CNA who is you provide plenty of money, she will provide your loved one with good quality care. If she does not get money, she will treat the resident with abuse. If you're interested her name is Lisa Gordon and she is a CNA on 1East. Otherwise, you can't get most of them to do the least little thing for you. And as for me, I didn't have money to pay Lisa so she hounded me the whole time I was on that unit.

Charlie M.

01/14/2017

Overall
Expertise
Facility
Professionalism

My wife tried to write a review on yelp and was quickly censored. They have NO skilled staff and there medical equipment is right out of the stone ages. Her mother was transported to this dump on accident. If they had an Illinois tour of haunted hell holes this would be it. The staff was mean to my mother in law and she was treated cruelly here. They should e shut down as I do not know how hey pass inspection unless they pay off the health department.

Donna J.

01/14/2017

Overall
Expertise
Facility
Professionalism

I went here to see my sister and it was very dirty and very unprofessional. These people who worked there were mean to us and our family. I watched elderly people being treated really badly and it scared my children. The administrator was mean to me as well my family along with my sister. He said oh no you are german and you hate jews after I told him how we loved Kosher food after he told us he kept a Kosher home. I am not sure if this was some form of joke but it was not a laughing matter. This is a hate crime. My husband was horrified at the conditions and I felt like my sister was stuck on the show locked up abroad .The staff was nice when we first talked to them about her going here. The hatred that was shown to our family from the staff AFTER we signed the paperwork was incredible because we were white and were called devils. The only man who was nice was the african american man who went out of his way to try and help every time we went and was nice to my sister.The breathing Dr was also a nice compassionate man which is why I gave the two stars.I would not put anyone here because my sister was lucky to get out alive according to the attorney my husband and I hired.I would never put my mother here nor anyone else. It made me cry at the way my sister was tortured ,deprived water and abused. My children are in therapy now thanks to them witnessing the cruelty here. The administrator is a failure as an administrator as well as a failure as Jewish man for abusing my sister and the elderly.

Aileen W.

01/14/2017

Overall
Expertise
Facility
Professionalism

I was amazed that this place even had a yelp until I stumbled across the link to it in this world wide forum about abuse of the elderly. My poor aunt suffered at the beginning of last year and I was so despondent by it as could have been avoided due to an oversight on the insurance company as she was transported here on accident . It was amazing how they could to get away with not providing clean sheets and leaving patients like my aunt unattended and laying in their own urine. Staff was very disrespectful and nasty to her as well as me. Thank God she got away from them.

Admin L.

10/27/2016

Overall
Expertise
Facility
Professionalism

Dirty place with a terrible staff. I would never out anyone here as they are very abusive with a poor history.

JasonB773

06/06/2012

Provided by Citysearch - 
Overall
Terrible place! Most staff does not

Terrible place! Most staff does not seem to care! The residents all smell because they're not bathed regularly and the resident's all seemed to be crammed into too small a space! Do not send your loved ones here!

Ann35

05/10/2012

Provided by Citysearch - 
Overall
Night staff not very attentive

Everyone seems to be friendly and respectful when family members visits our mother there. But in the evening, the nurses don't seem to be attentive to the residents. My mother would call for the nurses at night and would wait for hours before a nurse would attend to her needs. I went to visit my mother in the evening and found three nurses watching tv at the nurses station. When I got to my mother's room, she said she was waiting for a nurse to help her use the restroom for over 45 minutes. Very disappointing that nurses are not taking care of our loved ones like they are supposed to be doing.

cfine

05/22/2010

Provided by Citysearch - 
Overall
The fantastic staff and care from them at Glen Oaks

The staff at Glen Oaks, from the front office to the housekeeping department, and everyone in-between are all fantastic workers, and care-givers. They not only treat the residents with respect and loving care, but they treat their families the same way. It doesn't matter who you talk to or what you are taking about, the staff rspects your privacy, and makes sure that they take care of the resident and the family the way the doctor ordered for whatever the illness is, and they follow directions so that they will be helping the resident to the best of their ability. They are there to help, not hurt. Everyone at Glen Oaks, is always there immediately to help no matter what the problem is. They are fantastic and we always thank them, and let them know how much we appreciate everything they are doing for us. If a person needs to live in a nursing facility, I feel that Glen Oaks is the place to go.

Burkeburke

08/26/2008

Provided by Citysearch - 
Overall
Very good care

The director of nursing and supportive staff are able to maintain a superb home. The available programs for residents are impressive for rehab, social work, activities. The writer who wrote the negative review seems to have been upset that someone else received the job they requested. Consider this place as a doable option. A++

bakudi01

02/16/2007

Provided by Citysearch - 
Overall
Worst Customer Service EVER

I would never put a family member into this home. I recently called to find out about a CNA earn while you learn program that is offered there and I was spoken to as if I was being a pest! The first time I called, I was told to fill out a application and hung up on. The second time I called and made an appointment to speak to the lady who is in charge of the program. When I got there the lady I was to meet said she cant meet with me anymore, but ""what do i still want?"" I told her I wanted to knwo more about the program an she said if you filled out the application and if I pick you then ill give you more details, and hung up!
If this is how they treat thier potential employees, I dont even want to think of how they treat the geriatric patients!