American Weathermakers Inc.
341 Anthony Trl, Northbrook, IL 60062
|Mon - Sun:|
Fax: (847) 509-7777
TollFree: (888) 782-2653
Services: Fireplace Repair, Air Duct Cleaning, Humidifying Apparatus
Tech came out solved problem with our 11 year old futnace in20 minutes. He spent the next 30 minutes trying to sell us a new furnace. The bill was $89.00 for diagnostic charge and a level one misc. Repair for $188.00. Total of $277.00 for 20 minutes of work and having to listen to a sales pitch.
Called American Weathermakers to troubleshoot a furnace that would not put out heat. Left a message after hours on 10/26. Did not hear back from them, so called again around lunch time on 10/27. Scheduled a service call for 10/28 for an $89 weekend service fee, which I agreed to. Tech came out as scheduled and troubleshot the furnace. He determined that the draft inducer motor needed to be replaced. He was knowledgeable and friendly. He did not have a replacement assembly in his truck, and was unable to quote me an exact cost, but gave me a range of $707-$950 to complete the repair. He stated parts would have to be ordered on Monday, 10/30, and the soonest he'd be able to return to effect the repair would be 10/31. I agreed, and paid the service call fee as well as a $100 deposit for the parts. I called on 10/30 to get an update, and was told that the parts had been ordered, and that I would be contacted to schedule an appointment to perform the repair. It's now been 10 days and have still had no contact. I ended up performing the repair myself, with OEM parts I received from an online source. With the cold temperatures we've had locally (below freezing), I find it very unreasonable to have to wait over a week to have the repair done, especially when numerous sources have the replacement parts in stock and available for next day delivery. The cost was also out of line, as the average cost for the parts needed, from multiple sources, was in the $175 to $225 range, and the repair itself is a simple task taking less than 30 minutes. Needless to say, I will not be using this vendor for any future HVAC work, and recommend that others avoid them as over-priced and non-responsive.
09/29/2011Provided by Citysearch -
Richard Hochschild and his crew of professional technicians are of the highest caliber. I used this company twice. The first was in 2004 to remove and reinstall a furnace. Out of three bids they offered the best price and from there everything went smoothly. The techs arrived on time and were very polite. Without having to even ask they immediately put shoe covers on to protect my floors. Our machine has been working perfectly since it was installed. The second time I call American Weathermakers was to have my air ducts cleaned. Again the tech was right on time, very professional, and left the home cleaner then he arrived. I have and will continue to refer American Weathermakers to my family and friends. Thanks for a super job!
I've been a Comfort Club member for a couple years now, and I have to say these guys are professional. The shoes covers go on, the guy is polite, he explains what he's going to do (not that I care that much as long as everything continues to work smoothly), and most importantly for me: the guy came right on time. on the nose.
Actually the reason I joined their maintenance plan in the first place is that I was impressed with their work when I had an emergency. My furnace went out the day before my inlaws were coming to stay. (yeah i know, so cliché) Long story short, the heat was back on before the guests arrived.
What I liked the most is that he explained what was wrong so I could understand it, and gave me three options: the bandaid fix, the complete repair, and the replacement. These were the magic words to me, because that's how the only auto mechanic I trust does things for me. (PC Auto on Rand Rd. Totally out of my way but the guy's honest, and does great work.)
I always read the negative reviews, and I have to be honest, the few negative experiences just don't jive with mine. at all. I don't know. The one guy has a point, they are not the cheapest, but I don't want the cheapest anyway. I want the best. The cheapest guys always end up costing you more in the long run.
American Weathermakers is now my go-to company for all things related to heating and cooling.
Just when I thought spring was here, the cold weather returned, and just my luck-my heat stopped working. I expected the furnace to need replacing so I braced myself for what I was sure would be an expensive day. I was wrong. American Weathermakers swapped out a part and got my heat back in working order the same day. If you want honest service, and you want it fast, these guys are your guys.
To the previous reviewer. Spoken like a true service tech. I recognize your name. This company is one of the highest costing HVAC contractors in the Midwest! Im serious! There allias is Boslough. Ive used them for 3 years until I couldnt get them to come out on a very cold saturday. I was one of their comfort club members! Look at the BBB reviews!
I would recommend to anyone to try American Weathermakers. I arrived home at 7:15pm from work just to find my house cold. I am new to the area and found the number to this company. My call was answer immediately and I gave my info to a live person with a promise that the service man on-call would return my call very soon. It only took 5 minutes for the service man to follow up. He gave me a few suggestions to check and went over what it would cost to have him come out tonight. I still needed him to come out but he was able to arrive at my house in under a hour from when I first call. The problem ended up being minor but I was impressed with the professional way I was treated. Thanks again.