Sacred Heart Senior Living
602 E 21st St, Northampton, PA 18067
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602 E 21st St
Northampton, PA 18067
|Mon - Fri:|
Absolutely the worst experience! After weeks of chasing them down to get a date for admission, we were denied! Unbelievably unprofessional in every sense of the word! No compassion, no professionalism, no support - nothing! I am writing this review in the hopes that no one else has to go through an experience like this!
Skimpy meals and nurses who don't know how to use all the medical euipment
In response, the Chef at Sacred Heart Senior Living offers generous portions at every meal. The wait staff will graciously offer additional helpings when any resident asks. The nursing staff complete monthly training sessions on numerous medical topics including medical equipment use, safety, and overall geriatric related topics. We regret that this person has offered their unfavorable opinion, although we make every effort to listen to any one who has a concern. It is our commitment to our residents and their families that we address issues, learn from any errors, correct them, and strive for excellence in care.