361 King St, Northampton, MA 01060
Service: (413) 233-4449
Phone: (413) 233-4448
Parking: Lot, On Site, Free
Wheelchair Accessible: Yes
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I normally do not submit ratings for businesses but I just had the most amazing experience and I needed to share! These guys are definitely not the typical car dealers! This was the first dealership I visited because of all of their community efforts and I'm so glad I did. The staff was all so friendly and kind, especially Doug! He made sure to get me the perfect car and at a better than perfect price! The entire experience wasn't at all stressful and they were very conscious of my needs, my time and my budget. I highly, highly recommend this dealership!!
I am writing because I am 100% THRILLED with my buying experience at Northampton Volkswagen! My husband and I went in expecting the same old car dealership modus operandi -- BOY WERE WE WRONG! We were greeted by a lovely young lady who was extremely knowledgeable and genuinely interested in matching our needs with the correct car. We test-drove, and she took extensive time with us to ensure we were going to be happy with our purchase. This was the easiest and most enjoyable car-buying experience we have ever had. Now we see why the community raves about Carla Cosenzi, her philanthropic ideals and true concern for her customers is very refreshing. We will tell all of our friends and neighbors about this great experience! THANKS AGAIN CARLA, you have us as customers for life!