Mary(the tailor) was a very sweet and generous woman. Every time i came to get alterations done she would ask if i wanted anything like coffee or some cookies she made. The customer service was great! I brought in a few pairs of pants on a Friday and she had it done on a Monday and they were perfect!! I would HIGHLY recommend people to go there and she also knits and sells the winter headbands people love so i bought one for a great price and i love it so much! Cant wait to wear it in the Winter!!