My experience with Galassi's was horrible. My boyfriend and I tried Galassi's for the first time. I called to place an order for two subs, one ham and one turkey with bacon. The guy taking the order asked me if I wanted cheese, which I thought was a given, but I said yes, and then asked if I wanted oil and mayo. I said for the ham sub I wanted extra mayo. First impression looking at the sub, was that it looked sloppy, that wasn't the issue. The issue was, when my boyfriend took his first bite of his ham sub, he spit it right back out and said, "Ugh this is Miracle Whip on here!" My boyfriend hates Miracle Whip! He couldn't eat his sub because of this, and threw it out. My sub was also bad. Not to mention the sub rolls were not toasted, and they were stale and chewy. I tried to call and complain that night, but they were closed. I had to wait until Monday to call, and finally got to speak to the owner Gail. I explained that the sub had Miracle Whip on it when we asked for mayo, and she cut me off and said, "It's not Miracle Whip, it's salad dressing". Apparently they don't even offer mayo as an option! I asked if they don't offer mayo, then why do they not tell their customers that when they call, seeing as how 90% of people don't like Miracle Whip? She kept correcting me and saying salad dressing, but it was the same as Miracle Whip. I didn't like the way she was speaking to me, like it was my fault for not knowing it would be "salad dressing". She was very condescending. She offered me a credit, so I accepted and figured I would try some of their other items and just not ever order subs again. So that Tuesday, I called and ordered two orders of goulash and a small pizza, figuring that would come to about the cost of the two sub credit I was supposed to get. I went and picked up the order later that evening. When I arrived, the woman at the counter when I said I had a credit said, "Oh yeah she told me to just charge for you the goulash". I looked on the menu and the pizza was about $8 and change, and the goulash were $6 each I believe. I said no, I was supposed to have a credit for two subs, which would be around $19. Long story short (I'm trying here lol) I had to wait 20 minutes for Gail to get back from wherever she was, and then she finally text the employee behind the counter and told him to tell me "Just take it". I wasn't looking for free food, I wanted what was fair, which was a credit for the right amount, so I ended up giving him $3 guesstimating that was how much I would owe after the credit. As I was putting the food in my car, Gail pulled in and stopped her car to talk to me. She said that she felt the credit for the $8 pizza was fair, seeing how her guys made the order "correctly" just not to our liking. I again stressed how we should have been told that they use Miracle Whip or "salad dressing", as I again got repeatedly corrected on in person, to which I said, it's the same damn thing Gail. I said if someone calls and they want mayo, the employees should say, "ok but just so you know, it's salad dressing, not real mayo, do you still want it?" How hard would that be?? She claims that no one has complained before, even though I've seen complaints regarding the "salad dressing" on other reviews. She was again very condescending with me, and looking at me like I was being foolish. She also mentioned more than once how long they have been in business. I don't care if it's 20 years or 5 months, the customer is "always right", and you don't treat them like shit when YOU make a mistake!! I'm not psychic and have no way of knowing as a first time customer that you use Miracle Whip instead of mayo. Also, why on earth would your employees ask if I wanted MAYO and oil on my sub, when it isn't mayo!? Ugh anyway, the goulash was also terrible, had a very bitter taste to it and the pizza was nothing special at all. I will never give them my business again, because their food is terrible and the way I was treated was also.
If I could give a negative review I would. I ordered onion rings from them that came blackened. I gave them a second chance later and ordered rings and pizza, specifying that the onion wings not be burned again. The rings looked perfect when they arrived but someone obviously took offense to my request. The pizza was saturated with urine!
We come here every Wednesday for the $10 pizza its exceptional and very consistent. The inside is nice and clean too.
Well the food is great when you can get them to answer the phone to place a order. Went to order for a bills game and it was at 430pm game and web site says there open from 3to10 . I must of let the phone ring 30 times no answer . Then i call back ten minutes later i call back they put there answering machine on that stated there closed . The was nov. 19th 2017.
pizza crust is the best and the steak and cheese burrito is a must !!!! lived right around the corner for 15 years always ordered from there if you are ever close by I suggest you do also !!!
The tacos are enormous! The pizza is thin, but definitely the original Pee Wee's pizza my Family grew up on!! Excellent food! Prices are reasonable.
We got the Thursday buy 2 tacos get one free deal and it was pathetic. The tacos were so tiny that I'd you combined them all you still wouldn't have a mighty. When I called to voice my complaint I was hung up on despite my mild demeanor. When I called back I was accused of cursing by the first female who is unquestionably a liar. I absolutely did not but was immediately then hung up on again. When I went in it smelled like pee and I may have actually walked in on a drug deal. There were tweekers in there and got quiet when I asked for my food. Very rude very sketchy. 0 stars, stay away.
I ordered a turkey club sub, i got a crispy turkey melt, they assembled the sub and baked it til the cheese was completely brown and crispy even the lettuce was soft and you can tell the mayonnaise was on it while cooking when i called and spoke to the general manager he said thats how they make them and i could not have a less burned/baked sub. Also they are the most expensive pizza place in nt.
Pane's is my wife and my favorite spot! Pane's has the perfect atmosphere for a more elegant family outing or a romantic date and their prices are incredibly affordable for the excellent quality of their food. And the icing on the cake is the classy and friendly service from the hostesses and servers. We always feel like "somebodies" at Pane's!
What a shame. Clearly this place has a lot of issues in management. It's not hard to make a pizza. It's bread with toppings on it, pretty pathetic they can make one that's good or consistent. Saltiest pizza I've ever had.