Wheatfield Animal Hospital
3421 Niagara Falls Blvd, North Tonawanda, NY 14120
American Animal Hospital Association
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The folks at Weatfield Animal Hospital are truly not carers of animals as evidenced by the young man that was told to leave earlier today because he didn't have $60 with him as he rushed his dog in because he was bleeding heavily from the rectum. Despite offering to come back later with the cash or to have a relative pay for the consultation by phone, Wheatfield Animal Hospital told him they weren't interested and would not help and asked the young man to leave. No signs of compassion or caring whatsoever. I have brought our cats and dog here several times after switching from Pinewoods Animal Hospital after our vet left the practice, and didn't realize how heartless they were here until I saw this incident. Needless to say I'll not be bringing any of our animals here again in the future. Wheatfield Animal Hospital should be ashamed of themselves, and they should be alert to who's watching and listening to how they treat people that come into their facility.
been their 2 times already & still have no idea whats wrong with my pet!!! They are not caring but want that money!! NO satisfaction whatever!!!! Was caring when Dr brown worked there but now its all about the dollar & they have no idea whats wrong with my pet!!! went from ambutation of toe to hangnail??? never ever again!!! word of mouth is the best resources!! ty
09/22/2009Provided by Citysearch -
My experiences with WAH have been excellent. I am surprised to hear that people have found them less than compassionate. My cat was diagnosed with chronic kidney failure, and as he declined we made the very difficult decision to let him go. Any time we visited the office, all the staff were friendly and very sympathetic. At first I wasn't sure about Dr. Brown -- he seemed a little wooden at first -- but he turned out to be so, so wonderful. He couldn't have been more patient and caring during the procedure. I opted to stay with my cat and of course was very emotional. He made me feel comfortable and handled my cat gently and carefully. What really sealed it for me was the long, handwritten sympathy note I received from him, as well as an obviously handcrafted clay memorial plaque for my cat that included his paw print and a clipping of his fur attached.
I recommend WAH to anyone who cares about their animals and wants excellent, compassionate care. Dr. Brown and the whole staff are obviously animal lovers and love what they do.