I am in this branch almost every friday to make a deposit...usually on my 1 hour lunch break since i work nearby..about a year and a half now ive been going here. There is usually a long wait and one person working the window while other employes don't seem to be doing much.. The staff for the most part are not friendly or courteous. I had an incident last Friday where i was not allowed to make a deposit of 2 checks that were sighned over to me..the bank manager totally humiliated me in front of my coworkers and other patrons in the bank..everyone in this branch knows me by my first name and are familiar with the business where i work..i feel this manager or whoever she is (Marjory) has an attitude and ego problem...i never look forward to doing business at this branch
1225 Millennium PkwyBrandon, FL 33511
From Business: Florida West Coast Credit Union is nonprofit and offers members fantastic rates on deposits and free Publix Presto ATM transactions. Our focus is customer service…
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I began banking as a military client when it was called MacDill Federal Credit Union. When it became Grow Financial, I have still received the level of service and personal attention I have become accustomed to. Today, a Grow associate happened to review my accounts while I made a simple deposit and spent the time to help me make the most gains on my dollars without my asking a thing. She saw the faults and fixed them for my best benefits. Extremely polite and well versed in the business. This was at the Hyde Park location and her name was Kristen. Kudo's to you ! John
I have never had a very long wait when I visit this location. The Tampa location is great, while the Port Richey one leaves much to be desired. I have been the only car in the drive thru and sat there for 10 mins. with no one coming to wait on me. This would NEVER happen at the Tampa location.