Best shoe repair experience in 15+ years in the local area. Outstanding workmanship on heel tip/leather repair, reasonably priced and fast service.
I am a regular at Sherrill's, they do a great job, always on time. I have never had any difficulties with customer service.
I had a pair of boots repaired at the shop about 2 weeks ago. when I took the shoes back and question the manager they would not even willing to redo the shoes. That is poor customer service. I would have been willing to pay at least half of the fee. They are nice only charged me $12 on February 12th and here it is February 27th and they wanted to charge mether $10 to do the same repair that is very unfair. Thank you
omg $40 to have cowboy boots resoled.. nooooo thanks..no heels, just new soles...thats a bit out of my price range.. I'll just buy new ones at that rate
I have never encountered such poor customer service. The owner talked about me behind my back with another customer when I asked if I could have a 5 day turn around on a couple of dresses with minor alterations after they had proposed a 3 week turn around. When I came to pick them up the price was more than what I even paid for one of the dresses. When I questioned the cost, she would not negotiate and became rude and confrontational just like one of the other reviewers commented on. She also would only except cash or check which was a HUGE inconvenience. I went to this place thinking I would give my neighborhood store some business, but I will never go there again and make sure everyone knows about my experience.