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Expressway Auto Inc

Map & Directions
(1 Review)

3088 Kris Kringle Dr, North Pole, AK 99705

(907) 488-6057

CLOSED NOW
Tomorrow: 8:00 am - 5:00 pm
9
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours

Extra Phones

Primary Phone: (907) 488-6857

Phone: (907) 458-6057

Phone: (907) 488-6857

TollFree: (855) 552-8503

Services/Products
  • Brakes
  • Transmissions
Payment method
amex, financing available, discover, master card, visa
Neighborhoods
North Pole City, Beaver
AKA

Expressway Automotive

Categories
Automotive Tune Up Service, Auto Oil & Lube, Auto Repair & Service, Auto Transmission, Automobile Accessories, Automobile Electric Service, Automobile Parts & Supplies, Brake Repair, Clutches, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Tire Dealers, Truck Service & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive

Reviews

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Nicole B.

01/08/2014

Overall
No. No. No.

Brought my car in for an exaust leak. Instead of fixing the leak like I asked they charged my 100$ diagnostic fee- then proceeded to tell me I needed new spark plugs and had a burnt out coil. When I inquired about the original issue, my exaust leak, they told me to take the car downtown to get if fixed; that they hardly tampered with exhausts. (Would have been nice to know when I booked the appointment. I would have gone elsewhere and saved myself 100$)

Anyway- back to the burnt out coil and spark plugs. I was given an estimate of 950 dollars to take care of those and a tune up.

When I inquired what the hell would cost that much the woman at the counter started talking in circles. We tried to add the costs up with her and she repeated the same things multiple times. Even with her blaintently lieing and duplicating labor/part fees her synopsis still didn't add up to more than 500$.

Anyway- I ended up buying the parts for 80$ worth of parts and an hour's time in a garage and my car was all fixed. Many of the additional bells and whistles they told me needed replacement were still brand new. (Boots, wires, ect) I learned that the owner was previously military and it makes me sad that his shop is collecting from innocent people. I understand you have to make your money but up-charging 800$ is unreal. Nothing like taking care of your own.